Troubleshooting
0 min
Error message - "App refused to connect".
If you receive the above error when rendering the connection <iframe>, it is usually because your browser security settings do not allow third-party cookies. Configure your browser to enable cookie access in a third-party context.
- Google Chrome: Enable all cookies. Google Chrome blocks third-party cookies in Incognito mode by default. Enable third-party cookies in Incognito mode by going to Settings > Privacy and security > General settings and select Allow all cookies.
- Apple Safari: Disable prevent cross-site tracking in Preferences > Privacy.
