Additional email accounts
5 min
email+ android supports additional email accounts on a single device the administrator can sync all the accounts for which they need to receive mail and calendar notifications you can have different account settings for additional accounts when additional email account is configured, you can switch between accounts in navigation drawer the mails from selected email account is displayed on the top of the navigation drawer the calendar events for additional accounts are displayed in different colors adding a additional account in addition to your primary mail account you can configure and customize a secondary account on the same device using key value pairs to add and customize the secondary email account, add the prefix acc2 to a key the prefix acc2 indicates that the key value pair is applied only to the secondary account key value pairs that do not need to be specifically configured for the secondary account are generally applicable to both the primary and secondary accounts configuring additional account for android appconnect the following are account specific key values pairs supported for additional account for android appconnect version acc2 email address acc2 email device id acc2 email exchange host acc2 email exchange username optional kvps acc2 email password acc2 email ssl required acc2 email trust all certificates acc2 email login certificate acc2 email signing certificate acc2 email encryption certificate acc2 email default signature acc2 email max attachment acc2 email max sync period acc2 email default sync period acc2 eas min allowed auth mode acc2 prompt email password acc2 email login certificate mi cert pw to remove additional account from your device for android appconnect remove the “ multiple accounts ” value from “ enabled features ” configuring secondary account for android enterprise email+ supports up to 10 additional accounts for android enterprise after the email+ 4 9 0 upgrade, when new additional accounts are configured and pushed to the devices then the existing additional accounts are also re synced ivanti recommends to upgrade email+ to 4 9 0 on device and then add multiple additonal account in the email+ config from server the following message is displayed on the email+ app when a new account is configured this is to inform users that mail, calendar, contacts, notes, tasks for the configured account sync is in progress once the sync is completed the message will disappears " email sync in progress this may take sometime " to configure additional accounts on android enterprise, the following restrictions should be configured in apps > app catalog > configuration > additional accounts section email address device id exchange host exchange username optional restrictions email password email login certificate email signing certificate default signature max attachment size(mb) max sync period default network timeout authorization mode if the allow unmanaged devices to receive email and data key value pair is set to false in the sentry configuration the sentry exchange server does not allow the users to log in to the additional email accounts ivanti recommends you to enable the default unmanagaed device behavior configuration when using the additional email account removing secondary account to remove secondary account from your device for android appconnect remove the “multiple accounts” value from “enabled features” for android enterprise remove "multiple accounts" restriction from “optional items” when there are changes to the existing app restrictions, then the " update "options is enabled if there are more than one additional accounts in app configurations, clicking on update all the accounts will be removed and reset to default primary account only this issue does not impact if you have only primary account configured
