Restarting or shutting down supervised iOS devices
1 min
iOS onlyYou can use Ivanti EPMM to restart or shut down supervised iOS devices running iOS 10.3 or supported newer versions. If you attempt to restart or shutdown a device running prior iOS versions, Ivanti EPMM displays an error message.
Procedure
- Go to Devices & Users.
- Select the devices which you want to restart or shutdown.
- Select Actions > iOS Only > Restart/Shutdown Devices. A confirmation window displays. By default, the device passcode is cleared on restart or shutdown.
- (Optional) Clear the device passcode on restart or shutdown. If the passcode is not cleared, the device will require a passcode and will not be connected to Wi-Fi after it is restarted.
- Select Send Request. Ivanti EPMM sends the iOS restart or shutdown command to devices.
- Select OK.