Creating an Apple Device Enrollment Profile
Apple Device Enrollment profiles allow you to apply a set of mobile device management (MDM) features to the devices assigned to a given Apple deployment program account. There is no limit to the number of Device Enrollment profiles, however, you can assign only one default enrollment profile per Apple School Manager account.
"Apple deployment program" means either Apple Business Manager or Apple School Manager.
The Apple Device Enrollment profile allows you to specify:
- Account details, such as the department of the organization to which the Apple deployment program account is assigned, and the phone number device users may call for support
- The default profile, indicating whether the enrollment profile is automatically assigned to all devices in the Apple deployment program account
- MDM features, such as enabling supervision, requiring MDM enrollment, shared iPad, and allowing devices to pair with a host
- Setup options, such as whether device users are permitted to skip screens in the Setup Assistant
- Certificates, such as anchor certificates (from which the chain of trust is derived) and pairing certificates (allowing the bearer of the certificate to pair with the device)
- Enrollment options, such as whether to use anonymous, PIN-based enrollment
For tvOS, the Apple device enrollment profile does not get downloaded until AFTER the Wi-Fi is configured. It is advised you use ethernet for tvOS device enrollment.
Procedure
- In the Admin Portal, go to Devices & Users > Apple Device Enrollment.
- Select a Apple deployment program account, and then go to Actions > Add Enrollment Profile. The Add Enrollment Profile dialog box opens. See descriptions of the settings below.
- Create or edit an enrollment profile.
- Click Save. If you have assigned the enrollment profile as the default for devices in your Apple deployment program account, the enrollment profile is tagged with a purple icon that reads Default.
Apple device enrollment profile settings
The following is a list of the Apple device enrollment profile setting links in this section.
General
Profile settings are below.
General
Table: Apple device enrollment profile settings
Item | Description |
|---|---|
Profile Name (Click on column heading to sort alpha-numerically.) | Enter a name for the device enrollment profile. Required. |
Description (Click on column heading to sort alpha-numerically.) | Enter a description of the device enrollment profile. |
Department (Click on column heading to sort alpha-numerically.) | Enter the name of the department associated with the account. Required. |
Support Phone Number (Click on column heading to sort alpha-numerically.) | Enter the support phone number for the Apple deployment program account. Required. |
Default Enrollment Profile | Select to have all devices added to this account be automatically assigned to the default profile. If you change the default profile for your Device Enrollment account, existing devices are not affected. This means devices that were previously assigned to the old default enrollment profile continue to be assigned to the old default enrollment profile. |
Authentication Type
Table: Authentication Type
Item | Description |
|---|---|
Password | Select to enable enrollment with a username and password. Device users enter their username and password when prompted. |
PIN | Select to enable PIN-based enrollment. Ivanti EPMM will prompt the device user to enter their username and a PIN. To enable PIN-based enrollment for an individual device:
To enable PIN-based enrollment for multiple Apple deployment program devices using bulk registration:
For more information about single or bulk device registration in Ivanti EPMM, see the following sections in Getting Started with Ivanti EPMM.
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Anonymous | Select to enable device enrollment without assigning a username and password during enrollment. After completing the Device Enrollment, the device will be in a signed-out state (with no user assigned). Usernames will be assigned after devices are distributed, using the Secure Sign In web clip. For more information about the Secure Sign In web clip, see Multi-User Support. You cannot use the Anonymous enrollment option on macOS devices. |
Enable SAML | As part of DEP profile, the MDM server provides custom enrollment URL along with standard URL to get the MDM profile to Apple server. This URL can be used to enforce your own authentication model or to provide any other information. Select this to support external IdP with DEP enrollment. This feature is applicable for iOS 13.0 and macOS 10.15 devices or supported newer versions.
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Restrictions for Apple
In the Device Enrollment Profile (DEP) configuration, the Restrictions for Apple section allows administrators to manage OS requirements during the enrollment process for iOS and macOS.
When editing the enrollment profile, if you enable the Require Minimum iOS or macOS version for Enrollment setting, the following update options are available:
- Latest Version: The OS is automatically updated to the most recent version approved or enabled by the administrator. This option is enabled by default.
- Specific Version: The device is updated according to the specific version defined in the following table:
Table: Restrictions for Apple
Item | Description |
|---|---|
For iOS (Applicable for iOS 17+) | Minimum iOS Version: Enter the minimum OS version that the device is required to update to (example, “18.1”). You can include a supplemental version identifier (example, “18.1 (a)”). Minimum Build Version: Enter the build version that the device is required to update to (example “20A242”). Message: Enter the text as per your requirement. |
For macOS (Applicable for macOS 14+) | Minimum macOS Version: Enter the minimum OS version that the device is required to update to (example, “15.1”). You can include a supplemental version identifier (example, “15.1 (a)”). Minimum Build Version: Enter the build version that the device is required to update to (example “20A242”). Message: Enter the text as per your requirement. |
Custom Enrollment
Custom Enrollment URL: (iOS 13.0+ and macOS 10.15+) Create custom enrollment web page(s).
Specify your own custom web page (web view) to authenticate device users during Device Enrollment. Use this page to display custom information such as authentication type, branding, consent text, and privacy policy. See Adding a custom Automated Device Enrollment web page for more details.
Enter the URL, such as https://mycustomweburl.com. This URL defines the value of the custom URL to present to the device user in a web view.
MDM (Mobile Device Management) Options
Item | Description |
|---|---|
Enable supervision | Select to allow Apple School Manager devices to be supervised. Supervision allows the use of additional device restrictions and configurations (For iOS 13+ and macOS 10.15+, Supervised mode will be selected by default). In iOS 13+ and supported later versions, all devices using Apple Device Enrollment will be supervised and the iOS will ignore the is_supervised flag. For more information about applying restrictions to supervised Apple devices, see iOS and tvOS restrictions settings. |
Require MDM enrollment | Select to force users to apply the enrollment profile when Setup Assistant runs. In iOS 13+ and supported newer versions, all Apple Device Enrollments are mandatory. (For iOS 13+ & macOS 10.15+, selected by default). |
Allow MDM profile removal | Select to allow device users to remove the device from device management. Supervision is required to disallow removal. |
Allow pairing | Select to allow host pairing functions, such as iTunes synchronization. Pairing is always allowed for hosts that have valid pairing certificates (Not applicable for iOS 13+ & macOS 10.15+). |
Enable Shared iPad (multi-user) |
Only Apple-licensed apps are sent to Shared iPad devices through registration. This is set up by selecting the Send Installation Request on device registration or sign in option in the AppCatalog. For more information, see “Using the wizard to import iOS apps from the Apple App Store" in the Ivanti EPMM Apps@Work Guide. Be sure to also select the following settings: Enable supervision and Require MDM enrollment. For Apple Business Manager, when this field is selected, new options display: Allow Guest / Temporary Sessions Only - Guest / temporary shared iPad users to use the iPad, but the data in the guest's partition is deleted when the user logs out. The next guest that logs into the same iPad will start afresh. When the Allow Guest / Temporary Sessions Only field is selected, only the Guest/Temporary Session Timeout (seconds) field displays. Enter the number of seconds into the field. If this field is left blank, the timeout will use the iPad's system defaults. If set to zero, there will be no timeout. Maximum limit is 1800 seconds. If Allow Guest/Temporary Sessions Only is deselected, the following fields display:
Be sure to also select the following settings: Enable supervision and Require MDM enrollment.
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Await device configuration during Apple device enrollment Wait until policies and configurations are pushed to devices | Select to set device-based VPP applications to install during the DEP enrollment process and during (supervised) device enrollment. Using VPP apps using device-based licenses, the applications can be installed and available for the device user by the time the device finishes set up. When registering a Apple School Manager device, the device will be held in the Setup Assistant screen until Ivanti EPMM receives confirmation that the profiles and configurations for that device have been pushed to the device. The Apple School Manager device is then released from the Setup Assistant screen. If a Apple School Manager device checks in with Ivanti EPMM, and Ivanti EPMM detects this device is still awaiting its profiles and configurations, Ivanti EPMM sends a command to release the Apple School Manager device from the Setup Assistant, if a command has not already been sent.
Time Limit (Minutes) - Enter the number of minutes for which you want to hold all iOS and macOS devices in the Setup Assistant. The maximum is 10 minutes. If, after the specified time limit has passed and Ivanti EPMM has not received acknowledgment that the profiles and configurations have been pushed to the device, the device is released from the Setup Assistant. This is helpful in case there are a lot of apps that require more time. The remaining apps will be automatically installed after the device is registered. If selecting this field, then you need to also select Send installation upon device registration in the specific app. For macOS devices, selecting Await device configuration during Apple device setup has the effect of allowing account setup during the Apple Device Enrollment process. |
Auto Advance Setup | Device will tell Setup Assistant to automatically advance through its screens (Applicable for tvOS and macOS 11.0 and later versions.) |
Return to service | When you enable this setting, the device returns a bootstrap token during DEP enrollment and enters into Rapid Return to Service mode. |
Do not use profile from backup | When you enable this setting, the device skips the MDM profile from the backup and proceeds with enrollment. |
Setup Options
Skip Options
Skip Options
Select the screens to be skipped when Setup Assistant runs on Apple School Manager or Apple Business Manager devices.
Note:
- Selecting Skip signing in to Apple ID and iCloud auto-selects the Skip Apple Pay Setup option.
- Selecting Skip passcode creation auto-selects the Skip Apple Pay Setup and Skip Touch ID Setup options.
- Selecting Skip Touch ID Setup auto-selects the Skip Apple Pay Setup option.
- Skip on-boarding informational screens - The information in this screen is used for user education, for example: Cover Sheet, Multitasking & Control Center.
- You can choose to skip or enable as many screens as you like. Device users will be able to set up skipped features later.
Skip options available
Skip Option | Notes |
|---|---|
Skip All Options | Applicable to iOS 13.0, macOS 10.14, and macOS 10.15 or supported newer versions. Default setting is disabled. |
Skip Location Services |
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Skip Restore from Backup |
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Skip Move from Android |
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Skip signing in to Apple ID and iCloud |
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Skip Terms and Conditions |
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Skip passcode creation |
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Skip Siri |
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Skip automatically sending diagnostic information | |
Skip Registration Screen | macOS only |
Skip Touch ID Setup | |
Skip Apple Pay Setup | |
Skip Zoom Setup | |
Skip FileVault Setup Assistant Screen (macOS only) | |
Skip DisplayTone Setup | |
Skip the Home Button screen | |
Skip iCloud Storage | |
Skip the Tap To Set Up option in AppleTV | tvOS only |
Skip the Aerial Screensavers Setup in AppleTV | tvOS only |
Skip on-boarding informational screens | |
Skip the screen for Apple Watch migration | |
Skip iCloud Analytics screen | macOS only |
Skip Apple TV home screen layout sync screen | tvOS only |
Skip the Apple TV provider sign in screen | tvOS only |
Skip the Where is this Apple TV? screen | tvOS only |
Skip the Privacy screen | |
Skip the iMessage and FaceTime screen | |
Skip the Screen Time screen | Applicable to macOS 10.15 or supported newer versions. |
Skip the Mandatory software update screen | |
Skip the Add cellular plan screen | |
Skip the Choose Your Look screen | Applicable to iOS 13.0 and macOS 10.14 or supported newer versions. |
Skip Express Language Setup pane | Applicable to iOS 13.0 or supported newer versions. |
Skip Preferred Language Order pane | Applicable to iOS 13.or supported newer versions. |
Skip Get Started pane | Applicable to iOS 13.0 or supported newer versions. |
Skip the Accessibility pane (macOS only) | If the Mac is connected to Ethernet and the Device Enrollment profile is downloaded, skips the Accessibility pane. Applicable to macOS 11.0 or supported newer versions. |
Skip the Restore Completed pane | Applicable to iOS 14.0 or supported newer versions. |
Skip the Software Update Complete pane | Applicable to iOS 14.0 or supported newer versions. |
Skip Unlock With Watch (macOS only) | Skips Unlock Your Mac with your Apple Watch pane. Availability: macOS 12+. |
Skips the Terms of Address pane | Skips the Terms of Address pane. Availability: iOS 16+, and macOS 13+. |
Skip the Keyboard pane | Skips the keyboard pane. Availability : iOS 13+. |
Skip the Dictation pane | Skips the Dictation pane. Availability : iOS 13+. |
Skip web content filtering pane | Skips the setup array, the Web Content Filtering pane is skipped. Availability : iOS 18.2+. |
Skip the Device to Device Migration | Skips Device to Device Migration pane. Availability: iOS 13+. |
Skip the iMessage pane when using phone number for Message Activation | Skips the iMessage pane. Availability: iOS 10+. |
Skip Action Button setup pane | Skips the Action button configuration pane. Availability: iOS 17.0+. |
Skip Enable Lockdown Mode | Skips Lockdown Mode pane if an Apple Account is set up. Availability: iOS 17.1+ and macOS 14.0+. |
Skip Multitasking pane. | Skips multitasking pane Availability: iOS 26.0+ |
Skip OSShowcase pane | Skips the OS Showcase pane. Availability: iOS 26.0+ |
Skip Action Button setup pane | Skips the Action Button setup pane. Availability: iOS 26.0+ |
Skip Accessibility Appearance pane | Allows users to skip the Accessibility Appearance pane during device setup. Availability: Apple 27.0+ |
Skip Liquid Glass pane | Allows users to skip the Liquid Glass pane during device setup. Availability: Apple 27.0+ |
Skip automatic software update configuration pane | The key to skip the mandatory software update screen in iOS.. Skips the automatic software update configuration pane. Availability: iOS 12.0+ and macOS 15.4+. |
Skip Additional Privacy Settings pane | Skips additional privacy settings pane. Availability: macOS 26.0. |
Other Options
- Show custom text on the Login page: Select to show customized text on the login page when users log in to their Apple School Manager devices. In the text field that appears when selecting this option, enter your customized text. You can enter up to 50 characters.
- Anchor Certificates: Click Browse, to select an anchor certificate. Click Add to add an additional anchor certificate. The anchor certificate allows the device to trust the connection to Ivanti EPMM. This is the certificate from which the chain of trust is derived.
Certificate files must be in DER or PEM format.
- Pairing Certificates: Click Browse, to select a pairing certificate. Click Add to add an additional pairing certificate. The pairing certificate allows the device to securely pair with a host possessing this certificate when Allow Pairing is disabled.
Certificate files must be in DER or PEM format.
macOS Account Creation
Users must enroll macOS devices in the Apple School Manager with an administrator account. You can prompt users to create an administrator account for themselves, or you can create an administrator account in Ivanti EPMM, which Ivanti EPMM then pushes to macOS Apple School Manager devices.
Prompt primary account setup to users
Select to prompt the device user to set up a primary account for the macOS Apple School Manager device.
You can prompt the user to create a regular account or an administrator account. If you prompt users to create a regular account, you will still need to create an administrator account for enrolling macOS devices in Apple School Manager. This is because device enrollment on macOS devices requires the use of an administrator account.
- Regular user: The device user is prompted to create a regular user account. If you select this option, you must still create an administrator account for use on the Apple School Manager device in the Setup Managed macOS Admin Account section.
- Administrator user: The device user is prompted to create an administrator account to be used when enrolling the device in Device Enrollment. You can create an additional administrator account that Ivanti EPMM synchronizes with Apple School Manager devices by selecting the Create a new admin user account option.
For macOS devices, be sure to select Await device configuration during DEP setup, as this option has the effect of allowing account setup during the Apple Device Enrollment process.
Skip primary account setup
Apple School Manager device user will not be prompted to setup an account when enrolling the device in Device Enrollment. You create an administrator account in Ivanti EPMM instead, so that an administrator account exists on the device when the user enrolls in Device Enrollment.
Select to create a new user with administrator privileges for use when configuring the Apple School Manager device.
As there is no primary account that can be used as an administrator user, you must create an administrator user in the next section of this window.
Create a new administrator user account
Select to enable the creation of an administrator account.
Device Enrollment on macOS devices requires the use of an administrator account.
Setup Managed macOS Administrator Account
Fill in the following entries to setup the Administrator account:
- Username: Enter the username of the macOS device. This is the name that is displayed when logging on to the device. The administrator account you create will be associated with the macOS device bearing this username.
- Full Name: Enter the name of the macOS device as defined in macOS under Settings > Sharing > Computer Name. The administrator account you create will be associated with the macOS device bearing this name.
- Password: Enter a password for the administrator account and confirm it.
- Hide managed administrator account in Users & Groups: Select this option to hide the administrator account from device users. When selecting Settings > Users & Groups on a macOS Apple School Manager device, the administrator account will be hidden from view.