Managing operators and countries

6 min

Ivanti EPMM provides a default list of operators for users to select from during registration. You can enable or disable operators to determine whether they appear in the list of operators displayed during registration of US devices and other devices having a country code of 1.

For non-US devices, country selection is an important part of the registration process. Ivanti EPMM also provides a default list of countries enabled for registration purposes. You may need to adjust this list to enable additional countries.

This section explains how to customize displayed operators and countries.

Enabling operators

Enabling an operator displays it in the list of operators presented to users during registration.

Procedure

In the Admin Portal, go to Services >Operators. By default, the Operators screen shows only Enabled operators.

Select Disabled or All from the Status drop-down.

Select the check box next to each operator you want to enable.

Select Actions > Enable.

Enabling additional countries for registration

A subset of countries are enabled for device registration by default. You should check this list and determine if any of your users have home countries not represented in the default list.

This feature only supports country operators for the US and Canada.

Procedure

In Admin Portal, go to Settings > System Settings > Users & Devices > Registration.

Scroll to the Countries for Registration section.

Select countries from the Disabled Countries list.

Select the arrow button to move them to the Enabled Countries list.

Select Save.

Disabling operators

Disabling an operator removes it from the list of operators presented to users during registration.

Procedure

In the Admin Portal, go to Services >Operators.

By default, the Operators screen shows only Enabled operators.

Select the check box next to each operator you want to disable.

Select Actions > Disable.

Filtering operators

You can use filters to display only those operators you want to work with in the Operators screen. You can:

Search for a specific operator

Display operators by country

Display operators by status

Searching for an operator

Procedure

Enter a portion of the operator’s name in the Search by Name field.

Select the search icon to display the matching operators.

Select the x that appears in the search field to return to the default display.

Displaying operators by country

To narrow the list of operators by country, select a country from the Country drop-down list.

Displaying operators by status

To display operators by status, select from the Status drop-down list. The following options are available:

Enabled

Disabled