Logging in as a Tenant Administrator

7 min

Preparing to Login

As a Tenant Admin, you can configure Ivanti Virtual Traffic Manager (vTM) to support the Gateways and resources that are required for your organization’s vTM implementation.

To log into the Controller, you require a Tenant Admin login.

All Tenant Admin accounts are set up by the Ivanti DevOps team. Once your Tenant Admin account has been created, you will receive an email which describes how to log into the Controller as a Tenant Admin.

You can then proceed to login to the Controller, see Logging into the Controller as a Tenant Admin.

Logging into the Controller as a Tenant Admin

Before you can log in as a Tenant Admin, you will receive an email from the Ivanti DevOps team. This email contains:

Your Tenant Admin user name.

Your password.

The vTM domain. That is, the FQDN of the Controller.

A hyperlink to start the login process.

To log into your Tenant Admin account:

Click the hyperlink in your email. The administrator login page appears.

Tenant Admin Login Page

If vTM requests it, specify a new password for your account.

Once this procedure is complete, you access the vTM graphical interface as an admin user. The graphical user elements that appear depend on your configured state.

To reset a forgotten password, click FORGOT PASSWORD. This link presents a credentials form through which you enter a Username and Email address. If the entered credentials match a registered administrator account, vTM emails a password reset link to the entered address allowing the recipient to create a new password.

The Gateways page lists the vTM Gateways that are configured on nSA. For details about adding new gateways, see Registering Virtual Traffic Manager Gateway.

Changing the UI Theme

nSA offers two themes for your UI display:

To change the current theme, which remains in place through subsequent logins, use the Settings menu located on the top-right-corner of the page:

Through the Color Scheme panel (indicated), click Light or Dark to switch between themes.

Setting the Timezone

To configure the default timezone for this admin login account, use the Settings menu located on the top-right-corner of the page:

Choose a timezone in the provided drop-down selector, then click Apply.

The configured timezone affects the display of data on all Insights pages, and each admin login account within a tenant deployment has their own specific timezone configuration. Changes to the timezone persist across login sessions, and the default setting is UTC (Coordinated Universal Time).

Changing the timezone can affect the data displayed in each chart or graph. For example, a recently-observed non-compliance event involving a client device in the GMT timezone that appears in the Last Hour view (when using GMT (UTC + 00:00) as your configured timezone) might then only appear in the Last X Hours view when you switch your timezone to IST (UTC+05:30).

Configuring Session Timeouts

To configure timeout values for admin and user sessions, use the Settings menu located on the top-right-corner of the page:

Through the Session Settings panel (indicated), you can set the following timeout values:

Admin Idle Timeout: the time, in minutes, after which the admin login session to the Tenant Admin Portal times out due to inactivity. (default: 10)

Admin Max Session Length: the time, in minutes, after which the admin login session to the Tenant Admin Portal ends and must be re-authenticated. (default: 60)

User Idle Timeout: the time, in minutes, after which the user login session to nSA times out due to inactivity. (default: 60)

User Max Session Length: the time, in minutes, after which the login session to nSA ends and must be re-authenticated. (default: 720)

To apply your changes, click APPLY.

To use these settings, your configured Gateways must all meet minimum version requirements for session control. nSA disables the panel and displays a warning message if this is not the case.

Logging out of the Controller

To log out of the vTM Tenant Admin Portal and end the current session, click the Profile icon and select Logout.