The Admin Portal is installed as part of the system setup. Log in to the Admin Portal to manage users, devices, apps, and configurations, settings, and policies.

If supported by your system administrator, you can login to the Admin Portal with a user name and password. Refer to the 

 for information on setting up this authentication method.

If you enter the wrong password five consecutive times, the user ID you entered will be locked out temporarily. Wait 30 seconds and try again.

You can configure the time period before auto-lock by selecting Settings > Security > Password policy > Auto-Lock Time. The default period is 30 seconds.

You can configure the number of incorrect consecutive passwords entered before Ivanti EPMM lock the user name by selecting Settings > Security > Password policy > Number of failed attempts. The default number is 5.

Open a supported browser.
Refer to the latest release notes for information on supported and compatible browsers.

Enter the URL for the Admin Portal, for example:
https://

Enter the user ID and password.
The user associated with the credentials you enter must have one or more roles that provide access to Admin Portal actions. The ID and password are case sensitive.

Logging in to the Admin Portal with user name and password

Logging in to the Admin Portal with a smart card

Setup tasks

Admin Portal workspace

Ivanti Community - Submitting Ideas

Getting Started Using Ivanti EPMM

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Ivanti Sentry Guide for Ivanti Neurons for MDM

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Ivanti EPMM Device Management Guide for iOS and macOS Devices

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Ivanti Neurons for MDM Administrator Guide

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Ivanti On-Premise Installation Guide for Core and Enterprise Connector

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GlobalBookTitles.SSIG-Standalone-Sentry-Installation-Guide

GlobalBookTitles.MSGC-Sentry-Guide-for-Cloud

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Core Device Management Guide for iOS and macOS Devices

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GlobalBookTitles.CAG-Cloud-Administrator-Guide

GlobalBookTitles.DMG_-Core-Device-Management-Guide

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incapptic Connect 1.44.0 - 1.50.0 Release Notes

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Ivanti EPMM Device Management Guide for Android and Android Enterprise Devices

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Primary.Product-Ivanti-Access-68-69

Ivanti Tunnel 4.14.0 - 4.15.0 for iOS Release Notes

Primary.Product-Ivanti-Tunnel-4.14.0-4.15.0-for-iOS-Release-Notes

GlobalBookTitles.DWIG

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Ivanti EPMM Device Management Guide for iOS and macOS devices

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Ivanti Derived Credentials Guide for EPMM

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Core Device Management Guide for Android and Android Enterprise Devices

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Ivanti Neurons for MDM Guide Administrator Guide

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Ivanti Tunnel 4.14.0 - 4.15.0 for iOS Guide

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MI.product

EE.product

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Primary.Product-Neurons-for-MDM-125

a list of users that you want to treat in the same way.

user group

a message or alert that is sent to the device. As per Apple, Push notifications to offline devices are based on APNs offline storage policy.

push notifications

a list of mobile apps you have made available for your users. Includes apps that users can download from public app stores and apps you intend to distribute using the device management system (In-house apps).

app catalog

collections of settings that you send to devices.

configurations

sets of requirements and compliance actions defined for devices.

policies

PrimaryMI.license2

an app distributed by the device management service rather than downloaded from a public app store.

in-house app

PrimaryMI.app

EE.app

PrimaryMI.license3

files that are published by and distributed to users.

content

a list of files that have been published by and distributed to users. A typical catalog might include sales presentations, images, spreadsheets, and documents.

content catalog

EE.license3

applications that are allowed on a device. A device that has other apps installed is considered out of compliance.

Allowlist apps

applications that are not approved for installation on a device. A device that has any of these apps installed is considered out of compliance.

Blockedlist apps

applications that must be installed on a device. A device that is missing any of these apps is considered out of compliance.

required apps

automated responses to a device that violates rules for managed devices.

compliance actions

PrimaryMI.license1

A third-party vendor translates this Administrator Guide into many languages. The accelerated release cadence of Ivanti Neurons for MDM means that sometimes there is a delay in publishing translated content. If your non-English Administrator Guide is out of date, please access the latest content in the English language by accessing the URL, http://[base Administrator Guide URL]/xx/all/en-us/LandingPage.htm, where [base Administrator Guide URL] is the address after http:// and before the latest Ivanti Neurons for MDM version number, and xx is the latest version number of Ivanti Neurons for MDM. For example, to access release 91 online help, the URL would be http://[base Administrator Guide URL]/91/all/en-us/LandingPage.htm.

If your language is unavailable

NewProdNames.Cloud

Ivanti Standalone Sentry 9.14.0 - 10.8.2 Release Notes

Logging in to the Admin Portal with user name and password

About authentication settings