Ivanti Endpoint Manager Mobile (Ivanti EPMM) brings together comprehensive security and Unified Endpoint Management (UEM) tools including:

With Ivanti EPMM, you can securely manage the lifecycle of mobile devices and mobile applications, from registering a device with Ivanti EPMM, to retiring the device from Ivanti EPMM management. When using an Ivanti EPMM managed device, device users can securely access corporate data, email, and mobile apps that you control and distribute using Ivanti EPMM.

Ivanti Endpoint Manager Mobile overview

What can you do with Ivanti EPMM?

Ivanti EPMM components

Prerequisites for using this guide

Introduction to Ivanti Endpoint Manager Mobile

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Ivanti Sentry Guide for Ivanti Neurons for MDM

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Ivanti EPMM Device Management Guide for iOS and macOS Devices

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a list of users that you want to treat in the same way.

user group

a message or alert that is sent to the device. As per Apple, Push notifications to offline devices are based on APNs offline storage policy.

push notifications

a list of mobile apps you have made available for your users. Includes apps that users can download from public app stores and apps you intend to distribute using the device management system (In-house apps).

app catalog

collections of settings that you send to devices.

configurations

sets of requirements and compliance actions defined for devices.

policies

PrimaryMI.license2

an app distributed by the device management service rather than downloaded from a public app store.

in-house app

PrimaryMI.app

EE.app

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files that are published by and distributed to users.

content

a list of files that have been published by and distributed to users. A typical catalog might include sales presentations, images, spreadsheets, and documents.

content catalog

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applications that are allowed on a device. A device that has other apps installed is considered out of compliance.

Allowlist apps

applications that are not approved for installation on a device. A device that has any of these apps installed is considered out of compliance.

Blockedlist apps

applications that must be installed on a device. A device that is missing any of these apps is considered out of compliance.

required apps

automated responses to a device that violates rules for managed devices.

compliance actions

PrimaryMI.license1

A third-party vendor translates this Administrator Guide into many languages. The accelerated release cadence of Ivanti Neurons for MDM means that sometimes there is a delay in publishing translated content. If your non-English Administrator Guide is out of date, please access the latest content in the English language by accessing the URL, http://[base Administrator Guide URL]/xx/all/en-us/LandingPage.htm, where [base Administrator Guide URL] is the address after http:// and before the latest Ivanti Neurons for MDM version number, and xx is the latest version number of Ivanti Neurons for MDM. For example, to access release 91 online help, the URL would be http://[base Administrator Guide URL]/91/all/en-us/LandingPage.htm.

If your language is unavailable

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EPMM Getting Started Guide

Revision history

Logging in to the Admin Portal with user name and password

Logging in to the Admin Portal with a smart card

Setup tasks

Admin Portal workspace

Ivanti Community - Submitting Ideas

Getting Started Using Ivanti EPMM

User management overview

Accessing the user management page

Configuring LDAP servers

Assigning and removing device user roles

Ivanti EPMM administrator tools overview

Managing LDAP users

Local user password policy overview

Setting the password policy for local users

Local user password complexity enforcement details

Local user password strength enforcement details

Managing local users in the Admin Portal

Managing Users

Devices & Users pages

Understanding the Registration page

Displaying device assets

Single device registration

Bulk device registration

Tracking registration status

Restricting the number of devices a user registers

Restricting device registration by enrollment type

Using bulk enrollment for Android devices

Registration considerations

Managing Devices

Policy overview

Working with policies

Security policies

Privacy policies

Lockdown policies

Sync policies

Using default policies

Using Policies

Apply to Label

Device label search

Using search for device labels

Remove from label

Applying a device to a label

Removing a device from label

Using labels to establish groups

Notifying all device users using labels

Default labels

Creating labels

Filter and manual type labels

Editing Labels

Copying a label to a new label

Viewing devices currently associated with a label

Associating a filter with a label

Searching for device labels

Viewing label use

Calculating devices impacted by changing or removing labels

Creating a label based on custom LDAP user attributes

Managing Labels

Dashboard overview

Dashboard charts

Arranging the devices dashboard charts

Using the Dashboard