Collections Overview

With the Collections feature, users can categorize and organize findings based on various attributes such as severity, asset group, or tags. Once you have created a collection, you can set up automated ticketing for Jira, ServiceNow Request, and other supported ticketing connectors.

Creating a Collection: You can create a collection from the Host Findings or Application Findings pages. A collection can reference a set of filters or a Group By. For more information, visit the guide on creating a collection.

Configuring Auto Ticketing: Once you have created a collection, you can configure auto ticketing for an existing connector. For more information, visit the guide on how to configure a collection for auto ticket creation.

Viewing Collection Details: You can access information about each collection associated with a finding from the Finding Details. Each collection configured for auto ticketing also has its own area for review and management. For more information, visit the guide on viewing collection details.

Editing Auto Ticketing Settings: After you have configured a collection for auto ticketing, you can modify the number of tickets issued per day and other settings for auto ticketing.

Deleting a Collection: You can delete existing collections with one or more associated tickets. For more information, visit the page on deleting finding collections.

The Finding Collections feature also has a Frequently Asked Questions page.