Frequently Asked Questions
1 min
This section covers frequently asked questions related to ZTA and its configurations.
Can a same DNS server be configured for ZTA Gateway and ICS Gateway?
No, ZTA Gateway and ICS Gateway cannot coexist on the same DNS server. Configure different DNS server IPs for ZTA Gateway and ICS Gateway.
User is unable to access any resource from ZTA Gateway.
- Check you have right Device policies running in client end like AV, OS etc.
- Upgrade process might have blocked the resource access. Wait for the upgrade to complete, and then access the resource.
- Check your account has permissions to access.