Getting Started with Agentic AI

you can access agentic ai through the microsoft teams bot users with the self service role can use either option to interact with agentic ai and connect with a live agent when needed users with their role defined in the defaultagenticaiuserrole global constant or users with self service role (if the global constant is not defined) can interact with agentic ai and connect with a live agent when needed for more information about defaultagenticaiuserrole , refer to list of global constants docid\ dgb4v84edr0axvy7mlnnf to get started, checkout the following topics to begin your agentic ai journey create agentic ai teams bot configure global settings configure agent settings analytics create agentic ai teams bot to use agentic ai through microsoft teams, integrate with microsoft teams bot and create a custom teams app for more information, refer to create the agentic ai bot docid\ n2ogq ebevuf4jgnjcnny configure global settings refer to configuration of agentic ai docid\ ncyrlkgbsgl0socukgfob configure agent settings refer to configuration of agentic ai docid\ ncyrlkgbsgl0socukgfob analytics use the analytics feature to monitor the performance and usage of agentic ai global analytics provides a consolidated view of performance metrics across all ai agents, while agent specific analytics provides detailed metrics and usage statistics for individual agents for a consolidated view of performance metrics across all ai agents, refer to analytics docid\ uvdzo fz6wplk4quv3kfk for the performance metrics of individual agents, refer to knowledge base agent docid 3tjop6djvoaxvdevdm xo , incident creation agent docid\ pwsj013o6hg90iwpzt ue , service request agent docid 37ipamnzdxlkvsrw9zcrp , and q\&a agent docid\ aoi hysn xhe5l iq qep