Support and compatibility
These are cumulative release notes. If a release does not appear in this section, then the support and compatibility values from the nearest listed older release apply to the missing release.
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 1. SUPPORTED COMPONENTS FOR ANDROID ENTERPRISE
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 12.10.0.0 | Yes (either Ivanti EPMM or Ivanti Neurons for MDM) |
| R126 | |
Ivanti Standalone Sentry | 10.8.0 - 10.5.0 | Optional Ivanti Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Ivanti Standalone Sentry is not supported for Dropbox and Google Drive.
Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
Apps for Android (does not apply to Android Enterprise) | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.10.0.0 | Yes (either Mobile@Work or Go Client) |
| 126.0.0.0 Android AppConnect: Email+ AppConnect - EOS Android AppStation: No The latest version 80 supports Secure Apps Manager 9.3.0.0, which is compatible with Email+ 4.2.0, but not compatible with Email+ 4.7.0 | |
Ivanti Web@Work | 2.6.1 (End of support) | Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
Ivanti Email+ | 5.31 | Yes For emailing document links, documents, and the Docs@Work client log. |
PIV-D | 1.8.0 | |
Ivanti Secure Apps Manager | 9.4.1.0 (End of support) | Yes |
Apps for Android Enterprise
- Badged Email+ (Email app)
- Badged Chrome (required to access Dropbox)
- Badged Media Player or any other badged audio/video player
Supported device platforms
Table 2. SUPPORTED DEVICE PLATFORMS
Device OS | Supported Version |
|---|---|
Android | 17 |
Android | 16 |
Android | 15 |
Android | 14 |
Android | 13 |
Android | 12 |
Android | 11 |
Android | 10 |
Android P | 9.0 |
Supported content repositories
Table 3. SUPPORTED CONTENT REPOSITORIES
Content Repository | Supported | Unsupported | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage |
Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. | | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
Box |
| | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Ivanti Sentry.
- Docs@Work supports the following:
- SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
- SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and higher.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Supported file types for viewing
Table 4. SUPPORTED FILE TYPES FOR VIEWING
File Type | Android | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | No | |
Apple Numbers spreadsheet files (.numbers) | No | |
Apple Pages documents (.pages) | No | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
Media files (.mp3, .mp4, .wav, .xwav) | Yes |
|
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are not supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | No | |
Rich Text Format files (.rtf) | Yes | Read only is supported now. |
Web files(.xml, .js) (.htm) | Yes | |
Non Media Files (.dwg, .svg) | Yes | Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows:
|
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 5. SUPPORTED FILE TYPES FOR EDITING
File Type | Android | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Rich Text Format files (.rtf) | No | |
Web files (.xml) | No | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
My Files | 1 GB (Android) |
|---|---|
Favorites | 1 GB |
Language support
The Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hebrew
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 6. SUPPORTED COMPONENTS FOR ANDROID ENTERPRISE
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 12.9.0.0 | Yes (either Ivanti EPMM or Ivanti Neurons for MDM) |
| R124 | |
Ivanti Standalone Sentry | 10.7.0 - 10.4.0 | Optional Ivanti Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Ivanti Standalone Sentry is not supported for Dropbox and Google Drive.
Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
Apps for Android (does not apply to Android Enterprise) | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.9.0.0 | Yes (either Mobile@Work or Go Client) |
| 124.0.0.0 Android AppConnect: Email+ AppConnect - EOS Android AppStation: No The latest version 80 supports Secure Apps Manager 9.3.0.0, which is compatible with Email+ 4.2.0, but not compatible with Email+ 4.7.0 | |
Ivanti Web@Work | 2.6.1 (End of support) | Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
Ivanti Email+ | 5.31 | Yes For emailing document links, documents, and the Docs@Work client log. |
PIV-D | 1.8.0 | |
Ivanti Secure Apps Manager | 9.4.1.0 (End of support) | Yes |
Apps for Android Enterprise
- Badged Email+ (Email app)
- Badged Chrome (required to access Dropbox)
- Badged Media Player or any other badged audio/video player
Supported device platforms
Table 7. SUPPORTED DEVICE PLATFORMS
Device OS | Supported Version |
|---|---|
Android | 16 |
Android | 15 |
Android | 14 |
Android | 13 |
Android | 12 |
Android | 11 |
Android | 10 |
Android P | 9.0 |
Supported content repositories
Table 8. SUPPORTED CONTENT REPOSITORIES
Content Repository | Supported | Unsupported | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage |
Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. | | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
Box |
| | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Ivanti Sentry.
- Docs@Work supports the following:
- SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
- SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and higher.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Supported file types for viewing
Table 9. SUPPORTED FILE TYPES FOR VIEWING
File Type | Android | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | No | |
Apple Numbers spreadsheet files (.numbers) | No | |
Apple Pages documents (.pages) | No | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
Media files (.mp3, .mp4, .wav, .xwav) | Yes |
|
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are not supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | No | |
Rich Text Format files (.rtf) | Yes | Read only is supported now. |
Web files(.xml, .js) (.htm) | Yes | |
Non Media Files (.dwg, .svg) | Yes | Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows:
|
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 10. SUPPORTED FILE TYPES FOR EDITING
File Type | Android | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Rich Text Format files (.rtf) | No | |
Web files (.xml) | No | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
My Files | 1 GB (Android) |
|---|---|
Favorites | 1 GB |
Language support
The Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hebrew
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 11. SUPPORTED COMPONENTS FOR ANDROID ENTERPRISE
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 12.7.0.0 | Yes (either Ivanti EPMM or Ivanti Neurons for MDM) |
| R120 | |
Ivanti Standalone Sentry | 10.3.0 - 10.4.0 | Optional Ivanti Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Ivanti Standalone Sentry is not supported for Dropbox and Google Drive.
Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
Apps for Android (does not apply to Android Enterprise) | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.7.0.0 | Yes (either Mobile@Work or Go Client) |
| 120.0.0.6 Android AppConnect: Email+ AppConnect - EOS Android AppStation: No The latest version 80 supports Secure Apps Manager 9.3.0.0, which is compatible with Email+ 4.2.0, but not compatible with Email+ 4.7.0 | |
Ivanti Web@Work | 2.6.1 (End of support) | Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
Ivanti Email+ | 4.15.0 | Yes For emailing document links, documents, and the Docs@Work client log. |
PIV-D | 1.8.0 | |
Ivanti Secure Apps Manager | 9.4.1.0 (End of support) | Yes |
Apps for Android Enterprise
- Badged Email+ (Email app)
- Badged Chrome (required to access Dropbox)
- Badged Media Player or any other badged audio/video player
Supported device platforms
Table 12. SUPPORTED DEVICE PLATFORMS
Device OS | Supported Version |
|---|---|
Android | 16 |
Android | 15 |
Android | 14 |
Android | 13 |
Android | 12 |
Android | 11 |
Android | 10 |
Android P | 9.0 |
Supported content repositories
Table 13. SUPPORTED CONTENT REPOSITORIES
Content Repository | Supported | Unsupported | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage |
Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. | | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
Box |
| | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Ivanti Sentry.
- Docs@Work supports the following:
- SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
- SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and higher.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Supported file types for viewing
Table 14. SUPPORTED FILE TYPES FOR VIEWING
File Type | Android | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | No | |
Apple Numbers spreadsheet files (.numbers) | No | |
Apple Pages documents (.pages) | No | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
Media files (.mp3, .mp4, .wav, .xwav) | Yes |
|
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are not supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | No | |
Rich Text Format files (.rtf) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
Non Media Files (.dwg, .svg) | Yes | Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows:
|
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 15. SUPPORTED FILE TYPES FOR EDITING
File Type | Android | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | No | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
My Files | 1 GB (Android) |
|---|---|
Favorites | 1 GB |
Language support
The Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hebrew
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 16. SUPPORTED COMPONENTS FOR ANDROID ENTERPRISE
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 12.5.0.0 | Yes (either Ivanti EPMM or Ivanti Neurons for MDM) |
| R117 | |
Ivanti Standalone Sentry | 10.3.0 - 10.4.0 | Optional Ivanti Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Ivanti Standalone Sentry is not supported for Dropbox and Google Drive.
Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
Apps for Android (does not apply to Android Enterprise) | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.5.0.0 - 12.5.0.1 | Yes (either Mobile@Work or Go Client) |
| 118.0.0.3 Android AppConnect: Email+ AppConnect - EOS Android AppStation: No The latest version 80 supports Secure Apps Manager 9.3.0.0, which is compatible with Email+ 4.2.0, but not compatible with Email+ 4.7.0 | |
Ivanti Web@Work | 2.6.1 (End of support) | Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
Ivanti Email+ | 4.15.0 | Yes For emailing document links, documents, and the Docs@Work client log. |
PIV-D | 1.8.0 | |
Ivanti Secure Apps Manager | 9.4.1.0 (End of support) | Yes |
Apps for Android Enterprise
- Badged Email+ (Email app)
- Badged Chrome (required to access Dropbox)
- Badged Media Player or any other badged audio/video player
Supported device platforms
Table 17. SUPPORTED DEVICE PLATFORMS
Device OS | Supported Version |
|---|---|
Android | 16 |
Android | 15 |
Android | 14 |
Android | 13 |
Android | 12 |
Android | 11 |
Android | 10 |
Android P | 9.0 |
Supported content repositories
Table 18. SUPPORTED CONTENT REPOSITORIES
Content Repository | Supported | Unsupported | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage |
Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. | | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
Box |
| | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Ivanti Sentry.
- Docs@Work supports the following:
- SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
- SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and higher.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Supported file types for viewing
Table 19. SUPPORTED FILE TYPES FOR VIEWING
File Type | Android | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | No | |
Apple Numbers spreadsheet files (.numbers) | No | |
Apple Pages documents (.pages) | No | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
Media files (.mp3, .mp4, .wav, .xwav) | Yes |
|
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are not supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | No | |
Rich Text Format files (.rtf) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
Non Media Files (.dwg, .svg) | Yes | Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows:
|
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 20. SUPPORTED FILE TYPES FOR EDITING
File Type | Android | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | No | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
My Files | 1 GB (Android) |
|---|---|
Favorites | 1 GB |
Language support
The Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hebrew
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 21. SUPPORTED COMPONENTS FOR ANDROID ENTERPRISE
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 12.0.0.0 - 12.5.0.0 | Yes (either Ivanti EPMM or Ivanti Neurons for MDM) |
| R116 | |
Ivanti Standalone Sentry | 9.19.1-10.3.0 | Optional Ivanti Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Ivanti Standalone Sentry is not supported for Dropbox and Google Drive.
Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
Apps for Android (does not apply to Android Enterprise) | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.0.0.0 - 12.5.0.0 | Yes (either Mobile@Work or Go Client) |
| 96.0.0.0-116.0.0.5 Android AppConnect: Email+ AppConnect - EOS Android AppStation: No The latest version 80 supports Secure Apps Manager 9.3.0.0, which is compatible with Email+ 4.2.0, but not compatible with Email+ 4.7.0 | |
Ivanti Web@Work | 2.6.1 (End of support) | Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
Ivanti Email+ | 4.6.0-5.0.0 | Yes For emailing document links, documents, and the Docs@Work client log. |
PIV-D | 1.7.0 | |
Ivanti Secure Apps Manager | 9.4.1.0 (End of support) | Yes |
Apps for Android Enterprise
- Badged Email+ (Email app)
- Badged Chrome (required to access Dropbox)
- Badged Media Player or any other badged audio/video player
Supported device platforms
Table 22. SUPPORTED DEVICE PLATFORMS
Device OS | Supported Version |
|---|---|
Android | 16 beta 4 |
Android | 15.0 |
Android | 14 .0 |
Android | 13.0 |
Android | 12.0 |
Android | 11.0 |
Android | 10.0 |
Android P | 9.0 |
Supported content repositories
Table 23. SUPPORTED CONTENT REPOSITORIES
Content Repository | Supported | Unsupported | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage |
Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. | | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
Box |
| | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Ivanti Sentry.
- Docs@Work supports the following:
- SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
- SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and higher.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Supported file types for viewing
Table 24. SUPPORTED FILE TYPES FOR VIEWING
File Type | Android | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | No | |
Apple Numbers spreadsheet files (.numbers) | No | |
Apple Pages documents (.pages) | No | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
Media files (.mp3, .mp4, .wav, .xwav) | Yes |
|
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are not supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | No | |
Rich Text Format files (.rtf) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
Non Media Files (.dwg, .svg) | Yes | Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows:
|
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 25. SUPPORTED FILE TYPES FOR EDITING
File Type | Android | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | No | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
My Files | 1 GB (Android) |
|---|---|
Favorites | 1 GB |
Language support
The Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hebrew
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Table 26. DEFINITIONS FOR SUPPORTED AND COMPATIBLE
Term | Definition |
|---|---|
Supported product versions | The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported. |
Compatible product versions | The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on the previous testing (if applicable), the product and version is expected to function with currently supported releases |
Ivanti Docs@Work bundle ID
Table 27. BUNDLE ID
Ivanti Docs@Work for Android | forgepond.com.mobileiron.orion.android |
|---|---|
Ivanti Docs@Work for Android for Work | com.mobileiron.android.docsatwork |
Ivanti Docs@Work for AppStation | appstation.com.mobileiron.orion.android |
Port requirements
See the On-Premise Installation Guide for Ivanti EPMM and Enterprise Connector for information on required ports and firewall rules associated with license activation, Standalone Sentry, and different content servers.