Support and compatibility
These are cumulative release notes. If a release does not appear in this section, then the support and compatibility values from the nearest listed older release apply to the missing release.
The following table lists the components and versions that are supported or compatible with the current release.
Supported and compatible components
Table 1. Supported and compatible components
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 12.6.0.0 - 12.10.0.0 | Yes |
| R125-R126 | |
Ivanti Standalone Sentry | 10.3.0 - 10.7.0 | Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.
Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS. |
Apps for iOS | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.12.90 - 12.12.100 | Required for Docs@Work to be in AppConnect mode. |
| 124-126 | |
Ivanti Web@Work | 2.24.0 - 2.26.0 | Optional Required only if you configure Web@Work as the default browser. |
Ivanti Email+ | 5.2.0 - 5.4.1 | Optional Required only if you configure Email+ as the default email client. |
PIV-D Manager app | 2.7.1 - 2.8.1 | Optional Required only if you are using derived credentials from these derived credentials providers:
|
Supported device platforms
Table 2. Supported Device Platforms
Device OS | Supported Version | Compatible Version |
|---|---|---|
iOS | iOS 18 to iOS 26 | iOS 17 iOS 16 is deprecated. |
iPadOS | iPadOS 18 to iPadOS 26 | iPadOS 17 iOS 16 is deprecated. |
Docs@Work does not currently support iPhone Duo devices.
Supported content repositories
Table 3. Supported Content Repositories For Ivanti Docs@Work
Content Repository | Supported | Compatible | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. MS announced EOS for SP 2016, SP2019 |
Cloud Storage |
| Apache- based WebDAV content repositories | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | |
Box |
| Box enterprise | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports the following:
- SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV
- NTLM: SharePoint
- Kerberos constrained delegation (KCD): CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Docs@Work is compatible with following authentication types from the client to the content repository:
- Basic: DFS
- NTLM: WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV
- Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS
Supported file types for viewing
Table 4. Supported Filetypes For Viewing
File Type | Supported | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | Yes | |
Apple Numbers spreadsheet files (.numbers) | Yes | |
Apple Pages documents (.pages) | Yes | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
MP3 audio files (.mp3) | Yes | |
MPEG4 audio/video files (.mp4) | Yes | |
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are not supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | Yes | |
Rich Text Format files (.rtf) | Yes | |
WAV files (.wav) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
XWAV files (.xwav) | No | |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 5. Supported File Types For Editing
File Type | Supported | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
The following are default storage limits in Docs@Work:
My File | 128 GB (iOS) |
|---|---|
Offline | 128 GB |
Language support
Docs@Work is compatible in the following languages:
- Chinese (Simplifiled)
- Chinese (Traditional)
- Czech
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported and compatible components
Table 6. Supported and compatible components
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 11.5.0.0 - 12.9.0.0 | Yes |
| R123 | |
Ivanti Standalone Sentry | 10.3.0 - 10.7.0 | Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.
Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS. |
Apps for iOS | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.12.80 - 12.12.90 | Required for Docs@Work to be in AppConnect mode. |
| 124 | |
Ivanti Web@Work | 2.23.0 - 2.25.0 | Optional Required only if you configure Web@Work as the default browser. |
Ivanti Email+ | 5.1.0 - 5.4.0 | Optional Required only if you configure Email+ as the default email client. |
PIV-D Manager app | 2.7.1 - 2.8.0 | Optional Required only if you are using derived credentials from these derived credentials providers:
|
Supported device platforms
Table 7. Supported Device Platforms
Device OS | Supported Version | Compatible Version |
|---|---|---|
iOS | iOS 18 to iOS 26 | iOS 17 |
iPadOS | iPadOS 18 to iPadOS 26 | iPadOS 17 |
Supported content repositories
Table 8. Supported Content Repositories For Ivanti Docs@Work
Content Repository | Supported | Compatible | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. MS announced EOS for SP 2016, SP2019 |
Cloud Storage |
| Apache- based WebDAV content repositories | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | |
Box |
| Box enterprise | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports the following:
- SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV
- NTLM: SharePoint
- Kerberos constrained delegation (KCD): CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Docs@Work is compatible with following authentication types from the client to the content repository:
- Basic: DFS
- NTLM: WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV
- Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS
Supported file types for viewing
Table 9. Supported Filetypes For Viewing
File Type | Supported | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | Yes | |
Apple Numbers spreadsheet files (.numbers) | Yes | |
Apple Pages documents (.pages) | Yes | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
MP3 audio files (.mp3) | Yes | |
MPEG4 audio/video files (.mp4) | Yes | |
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are not supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | Yes | |
Rich Text Format files (.rtf) | Yes | |
WAV files (.wav) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
XWAV files (.xwav) | No | |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 10. Supported File Types For Editing
File Type | Supported | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
The following are default storage limits in Docs@Work:
My File | 128 GB (iOS) |
|---|---|
Offline | 128 GB |
Language support
Docs@Work is compatible in the following languages:
- Chinese (Simplifiled)
- Chinese (Traditional)
- Czech
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported and compatible components
Table 11. Supported and compatible components
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 11.12.0.0 - 12.7.0.0 | Yes |
| R121 | |
Ivanti Standalone Sentry | 10.1.0 - 10.5.0 | Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.
Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS. |
Apps for iOS | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.11.12 - 12.12.71 | Required for Docs@Work to be in AppConnect mode. |
| 120.0.1 | |
Ivanti Web@Work | 2.19.0 - 2.24.1 | Optional Required only if you configure Web@Work as the default browser. |
Ivanti Email+ | 5.0.0 - 5.1.0 | Optional Required only if you configure Email+ as the default email client. |
PIV-D Manager app | 2.7.0 - 2.7.1 | Optional Required only if you are using derived credentials from these derived credentials providers:
|
Supported device platforms
Table 12. Supported Device Platforms
Device OS | Supported Version | Compatible Version |
|---|---|---|
iOS | iOS 17 to iOS 26 | iOS 16 |
iPadOS | iPadOS 17 to iPadOS 26 | iPadOS 16 |
Supported content repositories
Table 13. Supported Content Repositories For Ivanti Docs@Work
Content Repository | Supported | Compatible | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage |
| Apache- based WebDAV content repositories | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | |
Box |
| Box enterprise | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports the following:
- SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV
- NTLM: SharePoint
- Kerberos constrained delegation (KCD): CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Docs@Work is compatible with following authentication types from the client to the content repository:
- Basic: DFS
- NTLM: WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV
- Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS
Supported file types for viewing
Table 14. Supported Filetypes For Viewing
File Type | Supported | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | Yes | |
Apple Numbers spreadsheet files (.numbers) | Yes | |
Apple Pages documents (.pages) | Yes | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
MP3 audio files (.mp3) | Yes | |
MPEG4 audio/video files (.mp4) | Yes | |
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | Yes | |
Rich Text Format files (.rtf) | Yes | |
WAV files (.wav) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
XWAV files (.xwav) | No | |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 15. Supported File Types For Editing
File Type | Supported | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
The following are default storage limits in Docs@Work:
My File | 128 GB (iOS) |
|---|---|
Offline | 128 GB |
Language support
Docs@Work is compatible in the following languages:
- Chinese (Simplifiled)
- Chinese (Traditional)
- Czech
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported and compatible components
Table 16. Supported and compatible components
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 11.12.0.0 - 12.6.0.0 | Yes |
| R119 | |
Ivanti Standalone Sentry | 10.1.0 - 10.4.0 | Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.
Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS. |
Apps for iOS | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.11.12 - 12.12.61 | Required for Docs@Work to be in AppConnect mode. |
| 118.0.1 | |
Ivanti Web@Work | 2.19.0 - 2.24.1 | Optional Required only if you configure Web@Work as the default browser. |
Ivanti Email+ | 4.10.0 - 5.0.1 | Optional Required only if you configure Email+ as the default email client. |
PIV-D Manager app | 2.7.0 - 2.7.1 | Optional Required only if you are using derived credentials from these derived credentials providers:
|
Supported device platforms
Table 17. Supported Device Platforms
Device OS | Supported Version | Compatible Version |
|---|---|---|
iOS | iOS 17 to iOS 26 | iOS 16 |
iPadOS | iPadOS 17 to iPadOS 26 | iPadOS 16 |
Supported content repositories
Table 18. Supported Content Repositories For Ivanti Docs@Work
Content Repository | Supported | Compatible | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage |
| Apache- based WebDAV content repositories | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | |
Box |
| Box enterprise | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports the following:
- SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV
- NTLM: SharePoint
- Kerberos constrained delegation (KCD): CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Docs@Work is compatible with following authentication types from the client to the content repository:
- Basic: DFS
- NTLM: WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV
- Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS
Supported file types for viewing
Table 19. Supported Filetypes For Viewing
File Type | Supported | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | Yes | |
Apple Numbers spreadsheet files (.numbers) | Yes | |
Apple Pages documents (.pages) | Yes | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
MP3 audio files (.mp3) | Yes | |
MPEG4 audio/video files (.mp4) | Yes | |
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | Yes | |
Rich Text Format files (.rtf) | Yes | |
WAV files (.wav) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
XWAV files (.xwav) | No | |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 20. Supported File Types For Editing
File Type | Supported | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
The following are default storage limits in Docs@Work:
My File | 128 GB (iOS) |
|---|---|
Offline | 128 GB |
Language support
Docs@Work is compatible in the following languages:
- Chinese (Simplifiled)
- Chinese (Traditional)
- Czech
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported and compatible components
Table 21. Supported and compatible components
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 11.12.0.0 - 12.6.0.0 | Yes |
| R118 | |
Ivanti Standalone Sentry | 10.1.0 - 10.4.0 | Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.
Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS. |
Apps for iOS | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.11.12 - 12.12.60 | Required for Docs@Work to be in AppConnect mode. |
| R118 | |
Ivanti Web@Work | 2.19.0 - 2.24.0 | Optional Required only if you configure Web@Work as the default browser. |
Ivanti Email+ | 4.8.0 - 4.15.0 | Optional Required only if you configure Email+ as the default email client. |
PIV-D Manager app | 2.4.0 - 2.7.0 | Optional Required only if you are using derived credentials from these derived credentials providers:
|
Supported device platforms
Table 22. Supported Device Platforms
Device OS | Supported Version | Compatible Version |
|---|---|---|
iOS | iOS 17 to iOS 18.5 | iOS 16 |
iPadOS | iPadOS 17 to iPadOS 18.5 | iPadOS 16 |
Supported content repositories
Table 23. Supported Content Repositories For Ivanti Docs@Work
Content Repository | Supported | Compatible | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage |
| Apache- based WebDAV content repositories | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | |
Box |
| Box enterprise | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports the following:
- SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV
- NTLM: SharePoint
- Kerberos constrained delegation (KCD): CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Docs@Work is compatible with following authentication types from the client to the content repository:
- Basic: DFS
- NTLM: WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV
- Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS
Supported file types for viewing
Table 24. Supported Filetypes For Viewing
File Type | Supported | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | Yes | |
Apple Numbers spreadsheet files (.numbers) | Yes | |
Apple Pages documents (.pages) | Yes | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
MP3 audio files (.mp3) | Yes | |
MPEG4 audio/video files (.mp4) | Yes | |
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | Yes | |
Rich Text Format files (.rtf) | Yes | |
WAV files (.wav) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
XWAV files (.xwav) | No | |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 25. Supported File Types For Editing
File Type | Supported | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
The following are default storage limits in Docs@Work:
My File | 128 GB (iOS) |
|---|---|
Offline | 128 GB |
Language support
Docs@Work is compatible in the following languages:
- Chinese (Simplifiled)
- Chinese (Traditional)
- Czech
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported and compatible components
Table 26. Supported and compatible components
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 11.12.0.0 - 12.5.0.0 | Yes |
| R116 | |
Ivanti Standalone Sentry | 10.1.0 - 10.3.0 | Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.
Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS. |
Apps for iOS | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.11.12 - 12.12.50 | Required for Docs@Work to be in AppConnect mode. |
| R116 | |
Ivanti Web@Work | 2.19.0 - 2.23.0 | Optional Required only if you configure Web@Work as the default browser. |
Ivanti Email+ | 4.8.0 - 4.14.3 | Optional Required only if you configure Email+ as the default email client. |
PIV-D Manager app | 2.4.0 - 2.5.0 | Optional Required only if you are using derived credentials from these derived credentials providers:
|
Supported device platforms
Table 27. Supported Device Platforms
Device OS | Supported Version | Compatible Version |
|---|---|---|
iOS | iOS 17 to iOS 18.4 | iOS 16 |
iPadOS | iPadOS 17 to iPadOS 18.4 | iPadOS 16 |
Supported content repositories
Table 28. Supported Content Repositories For Ivanti Docs@Work
Content Repository | Supported | Compatible | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage |
| Apache- based WebDAV content repositories | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | |
Box |
| Box enterprise | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports the following:
- SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV
- NTLM: SharePoint
- Kerberos constrained delegation (KCD): CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
Docs@Work is compatible with following authentication types from the client to the content repository:
- Basic: DFS
- NTLM: WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV
- Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS
Supported file types for viewing
Table 29. Supported Filetypes For Viewing
File Type | Supported | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | Yes | |
Apple Numbers spreadsheet files (.numbers) | Yes | |
Apple Pages documents (.pages) | Yes | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
MP3 audio files (.mp3) | Yes | |
MPEG4 audio/video files (.mp4) | Yes | |
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | Yes | |
Rich Text Format files (.rtf) | Yes | |
WAV files (.wav) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
XWAV files (.xwav) | No | |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 30. Supported File Types For Editing
File Type | Supported | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
The following are default storage limits in Docs@Work:
My File | 128 GB (iOS) |
|---|---|
Offline | 128 GB |
Language support
Docs@Work is compatible in the following languages:
- Chinese (Simplifiled)
- Chinese (Traditional)
- Czech
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported and compatible components
Table 31. Supported and compatible components
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 11.12.0.0 - 12.2.0.0 | Yes |
| R106 | |
Ivanti Standalone Sentry | 9.19.0 - 10.0.0 | Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.
Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS. |
Apps for iOS | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.11.12 - 12.12.20.0 | Required for Docs@Work to be in AppConnect mode. |
| R104 | |
Ivanti Web@Work | 2.19.0 - 2.21.0 | Optional Required only if you configure Web@Work as the default browser. |
Ivanti Email+ | 4.8.0 - 4.11.0 | Optional Required only if you configure Email+ as the default email client. |
PIV-D Manager app | 2.4.0 - 2.5.0 | Optional Required only if you are using derived credentials from these derived credentials providers:
|
Supported device platforms
Table 32. Supported Device Platforms
Device OS | Supported Version | Compatible Version |
|---|---|---|
iOS | iOS 15 to iOS 18 | |
iPadOS | iPadOS 15 to iPadOS 18 | |
Supported content repositories
Table 33. Supported Content Repositories For Ivanti Docs@Work
Content Repository | Supported | Compatible | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage | Any repository that supports a WebDAV interface Examples: Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. | Not Applicable (All listed versions are tested and supported). Apache- based WebDAV content repositories | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | |
Box |
| Box enterprise | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| Not Applicable (All listed versions are tested and supported). | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports the following:
- SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
- SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
- Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS
Supported file types for viewing
Table 34. Supported Filetypes For Viewing
File Type | Supported | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | Yes | |
Apple Numbers spreadsheet files (.numbers) | Yes | |
Apple Pages documents (.pages) | Yes | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
MP3 audio files (.mp3) | Yes | |
MPEG4 audio/video files (.mp4) | Yes | |
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | Yes | |
Rich Text Format files (.rtf) | Yes | |
WAV files (.wav) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
XWAV files (.xwav) | No | |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 35. Supported File Types For Editing
File Type | Supported | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
The following are default storage limits in Docs@Work:
My File | 128 GB (iOS) |
|---|---|
Offline | 128 GB |
Language support
Docs@Work is compatible in the following languages:
- Chinese (Simplifiled)
- Chinese (Traditional)
- Czech
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
The following table lists the components and versions that are supported or compatible with the current release.
Supported and compatible components
Table 36. Supported and compatible components
Component | Supported or Compatible Versions | Required |
|---|---|---|
Ivanti EPMM Or Ivanti Neurons for MDM | 11.12.0.0 - 12.12.0.0 | Yes |
| R100 | |
Ivanti Standalone Sentry | 9.19.0 - 9.20.0 | Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.
Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS. |
Apps for iOS | | |
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) | 12.11.12 - 12.12.10.0 | Required for Docs@Work to be in AppConnect mode. |
| R100 | |
Ivanti Web@Work | 2.19.0 - 2.21.0 | Optional Required only if you configure Web@Work as the default browser. |
Ivanti Email+ | 4.8.0 - 4.10.3 | Optional Required only if you configure Email+ as the default email client. |
PIV-D Manager app | 2.4.0 - 2.5.0 | Optional Required only if you are using derived credentials from these derived credentials providers:
|
Supported device platforms
Table 37. Supported Device Platforms
Device OS | Supported Version | Compatible Version |
|---|---|---|
iOS | iOS 14 to iOS 17.4.1 | |
iPadOS | iPadOS 14 to iPadOS 17.4.1 | |
Supported content repositories
Table 38. Supported Content Repositories For Ivanti Docs@Work
Content Repository | Supported | Compatible | Comments |
|---|---|---|---|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
| Users on SharePoint must have at least Contribute permissions. |
Cloud Storage | Any repository that supports a WebDAV interface Examples: Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. | Not Applicable (All listed versions are tested and supported). Apache- based WebDAV content repositories | WebDAV repositories hosted on Windows Server 2003 are not supported. |
Network Drive |
| | |
Box |
| Box enterprise | Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
Dropbox |
| Not Applicable (All listed versions are tested and supported). | Dropbox cannot be configured as a Group site. |
For CIFS,
- CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports the following:
- SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
- SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
- SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
- Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS
Supported file types for viewing
Table 39. Supported Filetypes For Viewing
File Type | Supported | Comments |
|---|---|---|
.zip compressed files | Yes | Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
Adobe Acrobat documents (.pdf) | Yes | |
Apple Keynote presentation files (.key) | Yes | |
Apple Numbers spreadsheet files (.numbers) | Yes | |
Apple Pages documents (.pages) | Yes | |
Comma separated values files (.csv) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Hangul Word Processor (.hwp) | Yes | |
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico) | Yes | |
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm) | Yes | Macros will be removed before the file is rendered for viewing. |
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) | Yes | |
Microsoft Word documents (.doc, .docx, .dot, .dotx) | Yes | |
MP3 audio files (.mp3) | Yes | |
MPEG4 audio/video files (.mp4) | Yes | |
Password-protected Microsoft Office documents | Yes | .doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS. |
Plain text files (.txt, .asc) | Yes | |
Quicktime video files (.mov) | Yes | |
Rich Text Format files (.rtf) | Yes | |
WAV files (.wav) | Yes | |
Web files(.xml, .js) (.htm) | Yes | |
XWAV files (.xwav) | No | |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 40. Supported File Types For Editing
File Type | Supported | Comments |
|---|---|---|
Microsoft Word documents (.doc, .docx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft Excel documents (.xls, .xlsx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Microsoft PowerPoint documents (.ppt, .pptx) | Yes | Password-protected Microsoft Office documents cannot be edited. |
Plain text files (.txt) | Yes | |
Web files (.xml) | Yes | |
Google document formats (docs, slides, sheets, and drawings) | Yes | |
Any of the above document formats extracted from .zip files | Yes | |
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
The following are default storage limits in Docs@Work:
My File | 128 GB (iOS) |
|---|---|
Offline | 128 GB |
Language support
Docs@Work is compatible in the following languages:
- Chinese (Simplifiled)
- Chinese (Traditional)
- Czech
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
This section includes the components that are supported, or are compatible, with this release of the product.
Table 41. DEFINITIONS FOR SUPPORT AND COMPATIBLE
Term | Definition |
|---|---|
Supported product versions | The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported. |
Compatible product versions | The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases. |
Ivanti Docs@Work bundle ID
Docs@Work for iOS | com.mobileiron.orion.ios |
|---|
Port requirements
See the Standalone Sentry Installation Guide for information on required ports and firewall rules associated with license activation, Standalone Sentry, and different content servers.