---
title: Ivanti Neurons Service Mapping - Release Notes v5.9 (Nov 2023)
slug: service-mapping-rel-notes/ivanti-neurons-service-mapping-release-notes-v59-nov-2023
createdAt: 2026-08-19T10:11:11.806Z
---

**Note**: You’re advised to clear or delete your browser cache before using Ivanti Neurons for Service Mapping post-release.

## What’s new

| **Service Mapping** | **New feature or enhancement**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| ------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Discovery           | - Added support for CyberArk integration.<br />- Added support to fetch Azure SQL managed instances through Azure import.<br />- Added Nmap support to identify hosts and host types during scans.<br />- Added support to activate/deactivate credentials.<br />- Added support for MS SQL discovery via agents.<br />- Added support to include status history of the discovery application.<br />- Added support to include the status history of the Discovery application.<br />- Added support for proxy in Discovery application and agent. |
| CMDB                | - Re-added support for CMDB drop-down type properties.<br />- Removed the restriction that disallowed users to assign end users as owner and support user.                                                                                                                                                                                                                                                                                                                                                                                         |
| Integrations        | - Added support for JIRA service management.<br />- Optimized Ivanti and Cherwell sync functionality for better performance.<br />- Added support to show sync progress inside Ivanti and Cherwell sync logs.<br />- Added support for deleting sync log entries for Ivanti and Cherwell.<br />- Added support to disable\enable Ivanti and Cherwell mappings.<br />- Added email notification to notify users when a sync is aborted.                                                                                                             |
| Admin               | - Enhanced and optimized Hardware, Contract, and Vendor management features.<br />- Added additional default ad-hoc reports.                                                                                                                                                                                                                                                                                                                                                                                                                       |

## Fixes

These fixes automatically display upon upgrade and do not disrupt daily use for existing customers.

| **Fix**      | **Description**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| ------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Discovery    | - Addressed an issue with IBM AIX servers not getting discovered.<br />- Resolved issues with Apache Web Server and Apache Tomcat Server discovery relationships.<br />- Fixed an issue where the progress indicator for AWS and Azure imports was not visible.<br />- Addressed an issue related to an MS SQL Server query scan.<br />- Fixed an issue where AWS import for EC2 instances displayed empty fields.<br />- Scan Total Time has been corrected when exporting a recent scan.<br />- Fixed discovery monitoring properties.<br />- Fixed a bug where the Location field on the Schedule Scan List page would always show an empty value.<br />- Fixed an issue where MS SQL discovery was failing in some rare cases.<br />- Fixed an issue that failed to fetch a process name for Linux processes.<br />- Fixed an issue that failed to fetch a serial number for Linux hosts.<br />- Addressed an issue in schedule scan bulk update.<br />- Resolved an issue that prevented tags from being associated with imported assets on edit.<br />- Addressed an issue where the MSQL server was not being discovered via WMIC probe.<br />- Addressed an issue that failed to discover certain Cisco devices.<br />- Added the default correlator property to the Network Storage blueprint.<br />- Addressed an issue where Azure import status was not set to completed. |
| CMDB         | - Fixed an issue related to exporting Software License Keys.<br />- Fixed an issue where the blueprints' icons weren't updating when you clicked the update icon on the Blueprint page.<br />- Addressed an issue with filters for the time zone property under CMDB Maintenance.<br />- Resolved a problem with deleting properties in the CMDB.<br />- Resolved an issue with the CMDB property group order.<br />- Addressed an issue that allowed users to add duplicate property groups.<br />- Addressed an issue in Merge CI that caused duplicate CIs.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Integrations | - Addressed an issue with operators inside mapping conditions.<br />- Addressed filter-related issues in sync logs and mapping pages.<br />- Fixed a problem where, despite failing, a CI was displayed in both the Success and Failed sections.<br />- Addressed an issue where duplicate records were synced in ITSM.<br />- Addressed an issue that failed to retrieve all the sub-types of an object.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| Admin        | - Addressed an issue where notification was not sent on add/edit/delete locations records.<br />- Fixed issues related to business rule condition check.<br />- Fixed an issue that allowed users to select invalid operators for Integer and Date fields inside business rules.<br />- Addressed an issue where scheduled business rules were triggered, along with other rules, when cascade was set to true.<br />- Addressed an issue in the business rules that caused duplicates when changing the blueprint of the triggered record.<br />- Addressed an issue that failed to merge the CI/assets with the same co-relator value when the CI blueprint is changed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| Reports      | - Fixed an issue related to CI relationship queries.<br />- Fixed an issue in Custom Reports that showed duplicate values for certain queries.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| General      | - Fixed an issue related to page auto-refresh functionality.<br />- Resolved a problem that prevented the application from showing recently added records at the top.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |

# Neurons Service Mapping - Release Notes v2023.4 (Oct 2023)

**Note**: You’re advised to clear or delete your browser cache before using Ivanti Neurons for Service Mapping post-release.

## What’s new

| **Service Mapping** | **New feature or enhancement**                                                                                                                                                                                                                                                                                                                                                                 |
| ------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Discovery           | - Added support for CyberArk integration.<br />- Added support to fetch Azure SQL managed instances through Azure import.<br />- Added Nmap support to identify hosts and host types during scans.<br />- Added support to activate/deactivate credentials.<br />- Added support for MS SQL discovery via agents.<br />- Added support to include status history of the discovery application. |
| CMDB                | - Re-added support for CMDB drop-down type properties.                                                                                                                                                                                                                                                                                                                                         |
| Integrations        | - Added support for JIRA sync.<br />- Optimized Ivanti and Cherwell sync functionality for better performance.<br />- Added support to show sync progress inside Ivanti and Cherwell sync logs.<br />- Added support for deleting sync log entries for Ivanti and Cherwell.<br />- Added support to disable\enable Ivanti and Cherwell mappings.                                               |
| Admin               | - Enhanced and optimized Hardware, Contract, and Vendor management features.<br />- Added additional default ad-hoc reports.                                                                                                                                                                                                                                                                   |

## Fixes

These fixes automatically display upon upgrade and do not disrupt daily use for existing customers.

| **Fix**      | **Description**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| ------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Discovery    | - Addressed an issue with IBM AIX servers not getting discovered.<br />- Resolved issues with Apache Web Server and Apache Tomcat Server discovery.<br />- Fixed an issue where the progress indicator for AWS and Azure imports was not visible.<br />- Addressed an issue related to an MS SQL Server query scan.<br />- Fixed an issue where AWS import for EC2 instances displayed empty fields.<br />- Scan Total Time has been corrected when exporting a recent scan.<br />- Fixed discovery monitoring properties.<br />- Fixed a bug where the Location field on the Schedule Scan List page would always show an empty value.<br />- Fixed an issue where MS SQL discovery was failing in some rare cases.<br />- Fixed an issue that failed to fetch a process name for Linux processes.<br />- Fixed an issue that failed to fetch a serial number for Linux hosts.<br />- Addressed an issue in schedule scan bulk update.<br />- Resolved an issue that prevented tags from being associated with imported assets on edit. |
| CMDB         | - Fixed an issue related to exporting Software License Keys.<br />- Fixed an issue where the blueprints' icons weren't updating when you clicked the update icon on the Blueprint page.<br />- Addressed an issue with filters for the time zone property under CMDB Maintenance.<br />- Resolved a problem with deleting properties in the CMDB.<br />- Resolved an issue with the CMDB property group order.<br />- Addressed an issue that allowed users to add duplicate property groups.<br />- Addressed an issue in Merge CI that caused duplicate CIs.                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| Integrations | - Addressed an issue with operators inside mapping conditions.<br />- Addressed filter-related issues in sync logs and mapping pages.<br />- Fixed a problem where, despite failing, a CI was displayed in both the Success and Failed sections.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Admin        | - Addressed an issue where notification was not sent on add/edit/delete locations records.<br />- Fixed issues related to business rule condition check.<br />- Fixed an issue that allowed users to select invalid operators for Integer and Date fields inside business rules.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Reports      | - Fixed an issue related to CI relationship queries.<br />- Fixed an issue in Custom Reports that showed duplicate values for certain queries.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| General      | - Fixed an issue related to page auto-refresh functionality.<br />- Resolved a problem that prevented the application from showing recently added records at the top.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |

