---
title: Ivanti Neurons Service Mapping - Release Notes v2023.3 (July 2023)
slug: service-mapping-rel-notes/ivanti-neurons-service-mapping-release-notes-v20233-july-2023
createdAt: 2026-09-07T15:12:03.471Z
---

**Note**: You’re advised to clear or delete your browser cache before using Ivanti Neurons for Service Mapping post-release.

## What’s new

New features include expanded discovery and relationship mapping for MySQL and Apache servers, enhanced SSL certificate discovery, and several integration improvements for Ivanti Neurons for ITSM and Cherwell Service Manager.

| **Service Mapping** | **New feature or enhancement**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Discovery           | - Added support to import Meraki devices from Meraki Dashboard.<br />- Added support for scheduled import for Meraki.<br />- Optimized agent module add/delete/search features inside the Discovery Client page.<br />- Added support to discover MySQL and Apache servers.<br />- Added support for bulk update/uninstall agents inside the Discovery Client page.<br />- Added import metrics for Azure user import.                                                                                                                                                                                                                                                                     |
| CMDB                | - Added feature to manage blueprint custom properties and property groups.<br />- Added Region filter inside Business Service Map.<br />- Added support to generate extended relationships between AWS CIs.<br />- Added a newly enhanced API for CI retrieval.<br />- Extended support for SSL certificate notification.<br />- Added support to generate relationships between MySQL and Apache servers.<br />- Enhanced and optimized default CMDB Summary report for dashboards.                                                                                                                                                                                                       |
| Integrations        | - Optimized Ivanti Neurons for ITSM and Cherwell Service Manager sync functionalities for better performance.<br />- Added column customization for Ivanti Neurons for ITSM and Cherwell Service Manager Sync Log pages.<br />- Removed Virima Asset ID property dependency to retrieve Changes and Incidents from Ivanti Neurons for ITSM.<br />- Added sync log default rotation feature that only retains logs from the past 6 months.<br />- Added support to re-sync a particular property’s pick-list values from Ivanti Neurons for ITSM inside the Virima to ITSM Mapping page.<br />- Added feature that restricts performing a sync when the metadata sync is still in progress. |
| Admin               | - Added support for runbook inside business rules and graphical workflow.<br />- Added oAuth support inside SMTP, Mailbox, and Inbox configurations.<br />- Enhanced and optimized Hardware, Contract, and Vendor management features.<br />- In Department, Location, Roles, and User Group & User Modules, ‘Last Modified On,’ ‘Created By User,’ and ‘Last Modified By User’ are added to the records.                                                                                                                                                                                                                                                                                  |
| Users               | - Added service-provider-initiated login for SSO users.<br />- Added support to handle multiple SAML configurations and their association with users.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |

## Fixes

These fixes automatically display upon upgrade and do not disrupt daily use for existing customers.

| **Fix**      | **Description**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Discovery    | - Fixed a problem where the import schedule scan might fail when a file with special characters was imported.<br />- Resolved a rare case issue where SSL certificates on hosts weren't discovered.<br />- Added a relevant icon to the database blueprint.<br />- Addressed an issue that allowed users to add duplicate schedules for a Windows Discovery Agent.<br />- Addressed a problem when a Windows Discovery Agent was archived or deleted, the associated schedule scan was not deleted.<br />- Addressed a filter issue in the Discovered Items List page.<br />- Addressed a sort/filter issue in the Windows Discovery Agent tab on the Discovery App (Client) page.<br />- Addressed an issue where software instance discovery was failing via a Windows Agent scan.<br />- Addressed an issue where ‘Major Software Name’ was not auto-filled when adding major software from installed software or a software instance. |
| CMDB         | - Fixed an issue related to exporting software license keys.<br />- Addressed an issue where Basic export was not exporting all columns shown on the list page.<br />- Addressed an issue inside ‘Change Attributes’ that showed a text field instead of a date picker for date properties.<br />- ‘Last Scanned on’ property is now included in the list page column customization.<br />- Addressed an issue that prevented users from filtering/sorting the Boolean type properties in the list page.                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Integrations | - Addressed an issue related to peripheral device mapping in Ivanti Neurons for ITSM.<br />- Addressed an issue where the page went unresponsive while adding Ivanti Neurons for ITSM credentials.<br />- Addressed an issue where Ivanti Neurons for ITSM Business Object IDs were not matching upon resetting the mapping.<br />- Addressed a few minor user-interface-related issues on the Ivanti Neurons for ITSM and Cherwell Service Manager Mapping pages.<br />- Addressed an issue where duplicate records were shown under the Ivanti Neurons for ITSM and Cherwell Incident & Changes tab inside an ITSM CI record.                                                                                                                                                                                                                                                                                                           |
| Admin        | - Resolved a problem where the business rules were not updating the contracts with the hardware asset that the contract was created from.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| Reports      | - Fixed a report exporting issue where the capitalization of values was not retained in the exported file.<br />- Addressed user-interface-related issues.<br />- Addressed an issue that prevented a report from rendering all records matching the conditions when the response had a NULL value.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| Users        | - Addressed an issue related to user bulk edit.<br />- Addressed issues with imported users.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |

#

