---
title: Ivanti Neurons Service Mapping - Release Notes v2023.1 (January 2023)
slug: service-mapping-rel-notes/ivanti-neurons-service-mapping-release-notes-v20231-january-2023
createdAt: 2026-09-07T15:13:14.597Z
---

**Note**: You’re advised to clear or delete your browser cache before using Ivanti Neurons for Service Mapping post-release.

## What’s new

These new features automatically display upon upgrade; they’re usually smaller enhancements that do not disrupt daily use for existing customers.

| **Feature**                                             | **Description**                                                                                                                             |
| ------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- |
| ITSM/CSM sync optimization                              | Optimized Ivanti Neurons for ITSM and Cherwell Service Manager (CSM) integration for faster sync performance with the Service Mapping CMDB. |
| Windows Discovery Agent schedule management             | Added ability to manage Windows Discovery Agent schedule jobs from the Discovery App client.                                                |
| New agentless discovery credentials                     | Added support for SNMPv3, AES192, and AES256 encryption-type credentials to be used with Service Mapping discovery.                         |
| Window Discovery Agent bulk add and delete improvements | Optimized bulk add and delete features for scheduling discovery agent scans.                                                                |
| Status and approval bulk updates                        | Added support for Status and Approval Status fields to be bulk updated within the Service Mapping CMDB.                                     |
| Default CI editing                                      | Edits to Service Mapping CIs no longer require the user to enable CI editing first.                                                         |
| CI status updates                                       | CI status in the Service Mapping CMDB can be changed to any state without requiring a sub-state change.                                     |
| User management                                         | Added support for bulk user edits and updates.                                                                                              |
| Mailbox improvements                                    | Added mailbox support for Microsoft oAuth and SMTP configuration.                                                                           |
| Business rules and reports “within next”                | Added support for “within next” operator inside business rules and reports.                                                                 |

These new features are immediately available to all customers but must be specifically configured.

| **Feature**                                     | **Description**                                                                                                                                                                                          |
| ----------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ITSM relationship and component deletion (BETA) | Added back-end ability to delete relationships and components from the ITSM CMDB that are no longer discovered by Service Mapping discovery (BETA).                                                      |
| Discovered Items “Last Scanned On” property     | Discovered Items view now includes a Last Scanned On date showing when the asset was last scanned. Users must configure their personal Discovered Items view to display the date.                        |
| CI record “Last Scanned On” property            | CI records can now include a Last Scanned On date showing when the asset was last scanned by Service Mapping discovery. System admins must configure which blueprints show the Last Scanned On property. |

## Fixes

These fixes automatically display upon upgrade and do not disrupt daily use for existing customers.

| **Fix**              | **Description**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| -------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Service Mapping CMDB | - Fixed an issue that was preventing the Process Network Connections job from running.<br />- Addressed an issue with stop sync for ITSM and CSM.<br />- Addressed an issue where a few relationships were not showing up in the Relationship tab for a CI.<br />- Addressed an issue where the CI location was not getting updated on move.<br />- Addressed an issue where the recycle date was not calculated when a CI was moved.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ITSM integration     | - Addressed an issue where relationship copy was failing.<br />- Addressed an issue where some picklist properties were not retrieved in the Mapping page.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| Discovery            | - Addressed an issue where some random discovery scan records threw errors while opening them.<br />- Addressed an issue where the scheduled jobs were not getting updated/deleted in some Windows Discovery Agents.<br />- Addressed pagination issue in Windows Agent’s Tabular page.<br />- Removed ‘sudo’ checkbox in the Credentials page inside the Discovery app and webapp, as this is handled inside probes.<br />- Addressed an issue where the restart client function in the Discovery Client page was failing for some clients.<br />- Addressed an issue where a few Windows Agents failed to run the scheduled scans when the scan was scheduled for multiple agents.<br />- Addressed an issue where the Windows Agent sometimes was not returning IIS website, application, and Hyper-V details.<br />- Addressed an issue where the SNMP scan failed to retrieve the serial number for some network device types. |
| Ad-hoc reports       | - Fixed IN and NOT IN operator's functionality issue inside reporting module.<br />- Fixed OR operator functionality issue inside reporting module.<br />- Addressed an issue where some records were not pulled into the report query due to null values.<br />- Addressed an issue that failed to generate the report when more than one WITHIN or NOT WITHIN operator was used in multiple query blocks.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Azure import         | - Addressed an issue where the Virtual Machine’s name was not retrieved for some of the Azure Virtual Machines.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| User admin           | - Addressed an issue that was always updating the existing user’s Active flag to true while importing from Active Directory.<br />- Addressed issues related to user group functions for sort and filter.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| Business rules       | - Fixed inside rule Actions, Hardware Asset, and License key search issue.<br />- Fixed update triggered record action issue inside.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| General              | - Addressed an issue related to uploading attachments throughout the application.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |

