---
title: Creating a New User Account
slug: rbvm-help/creating-a-new-user-account
createdAt: 2026-10-26T13:51:21.869Z
---

**Summary**: How to add a new user to Ivanti Neurons.

To create a new user account, navigate to the **Organize > Users** page.

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On the *Users* page, click the **Create** button.

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Complete the form in the **Create User** window. Information about each field is provided below.

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- **User Name**: The new user’s username. When creating customer accounts, RiskSense uses the user’s first initial and their last name (e.g., Brian Smith’s username would be “bsmith”). [Usernames must be unique](docId\:O_M6vZPIutlhRar0AfUmL).
- **First Name**: User’s first name.
- **Last Name**: User’s last name.
- **Email**: User’s email address.
- **Phone Number**: User’s phone number.
- **Assign All Groups You are Explicitly Assigned To: **Check this box to assign the new user to all groups you are explicitly assigned to in RiskSense.
- **Search for Groups:** Search groups to manually add users to groups. Type in a group name, and when you see the group to add in the drop-down list, click it. You can add as many groups as needed. To remove a group, click the X next to the group to remove.

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After completing the necessary fields, click **Submit**. The user account is created in the platform, and the platform sends an email to the new user to set their password.

When creating a new user, the user’s role is set to **Basic User** by default.