---
title: Resolved Issues
slug: ps/help/en_us/nsa/22x/nsa-zta/rn/resolved-issues
createdAt: 2026-07-27T14:50:59.483Z
---

The following table describes the issues resolved.

| **Problem Report**            | **Description**                                                                                                                                                                                                                                                                                     |
| ----------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Release 25.1.0.0              |                                                                                                                                                                                                                                                                                                     |
| 1960153                       | ZTA users unable to connect to controller after the controller upgrade to 22.8R1.12.                                                                                                                                                                                                                |
| 1967975                       | ISAC ZTA connection is disconnected incorrectly after idle timeout.                                                                                                                                                                                                                                 |
| 2018736                       | Production Redis memory is above 80%.                                                                                                                                                                                                                                                               |
| 2021515                       | Gateway used as Default DNS Gateway is not showing in pdv.                                                                                                                                                                                                                                          |
| 2024632                       | Unassigned shards due to disk thresholds in user Elasticsearch cluster.                                                                                                                                                                                                                             |
| **Release 22.8R1.11**         |                                                                                                                                                                                                                                                                                                     |
| 1753137                       | Fixed ZTA user session time out values graying out by default in the Global settings.                                                                                                                                                                                                               |
| 1855748                       | Fixed a rare condition where the load balancer could briefly fail to route API requests to the gateway-service despite all backend services being healthy. Recovery from transient network interruptions has been improved to ensure consistent API availability.                                   |
| **Release 22.8R1.10**         |                                                                                                                                                                                                                                                                                                     |
| 1748942                       | ISAC ZTA Connection is Disconnected Incorrectly After Idle Timeout in some cases.                                                                                                                                                                                                                   |
| 1764253                       | When labeling (white labeling) in Global settings are applied or modified in the tenant, these changes are reflected now in ZTA.                                                                                                                                                                    |
| **Release 22.8R1.9**          |                                                                                                                                                                                                                                                                                                     |
| 1734518                       | User groups created with the default rule in ZTA did not map enrollment, resulting in users experiencing a “No Roles” login failure. This issue has been fixed. User groups now correctly map enrollment, preventing “No Roles” login failures at user sign-in.                                     |
| **Release 22.8R1.8**          |                                                                                                                                                                                                                                                                                                     |
| 1745607                       | The default VLAN-ID option now appears in the ZTA Gateway.                                                                                                                                                                                                                                          |
| 1708539                       | Admin can now create a device rule for AV, AS, FW, or HDEncryption device policies with only a product name specified and the vendor field left empty without any issues.                                                                                                                           |
| 1713473                       | Updated the ZTA status page redirection URL on the unreachable tenant notification. Previously, when the ZTA URL/tenant was not reachable, users were provided with a link to view the ZTA status page. The link redirected to https\://pulsezta-status.pulsesecure.net/ (the old status page URL). |
| 1698492                       | Standalone ZTA gateways registered to the controller cannot be added to the ZTA gateway group when trying to create new gateway group.                                                                                                                                                              |
| 1698564                       | Enabling debug logs for ZTA GW under Troubleshooting is failing.                                                                                                                                                                                                                                    |
| 1630297                       | Admin will see the message "Interface Not Enabled or Invalid Interface" when trying to perform PortProbe from ZTA Gateway Troubleshooting Commands with 22.8R2.3 v 723 gateways registered to 22.8R1.4 controller.                                                                                  |
| **Release 22.8R1.6**          |                                                                                                                                                                                                                                                                                                     |
| 1637355                       | ZTA Client Web Enrollment failing with 500 Internal Error in clusters.                                                                                                                                                                                                                              |
| **Release 22.8R1.2**          |                                                                                                                                                                                                                                                                                                     |
| 1525094                       | Schedule Log export fails to generate an export(CSV/JSON) if it is scheduled for a week.                                                                                                                                                                                                            |
| **Release 22.8R1.1**          |                                                                                                                                                                                                                                                                                                     |
| 1391923                       | The admin might notice discrepancies between the device counts in the Summary Panel and the Table view when clicking on the counter.                                                                                                                                                                |
| 1512873                       | Fixed the issue with report jobs failing when creating an Adhoc/Scheduled job and sharing the report with any admin user in the tenant has been resolved.                                                                                                                                           |
| 1509852                       | The issue with Deleting Domains from Manage Application page is now resolved.                                                                                                                                                                                                                       |
| **Release 22.8R2.1 (ZTA GW)** |                                                                                                                                                                                                                                                                                                     |
| 1505663                       | The issue with the unresponsive state of ZTA Gateway due to Disk Space issues on Azure is resolved.                                                                                                                                                                                                 |
| **Release 22.7R1.6**          |                                                                                                                                                                                                                                                                                                     |
| 1431458                       | The issue with certificate renewal for ZTA Gateways using Controller is now resolved.                                                                                                                                                                                                               |
| 1447143                       | The issue with the active users information not shown in the nSA license subscription page is now resolved.                                                                                                                                                                                         |
| <br />**Release 22.7R1.4**    |                                                                                                                                                                                                                                                                                                     |
| 1375681                       | Application logo will be blank when trying to install the Ivanti Secure Access Client from the web browser flow just before it starts downloading the Client.                                                                                                                                       |
| **Release 22.7R1.3**          |                                                                                                                                                                                                                                                                                                     |
| 1350330                       | Consolidated overview data for all ZTA gateways is not reflecting. No data on Neurons for ZTA > Insights > Overview page.                                                                                                                                                                           |
| 1341772                       | Sankey chart does not show the exact path for application being accessed with respect to usergroup.                                                                                                                                                                                                 |
| 1375846                       | Unable to Acknowledge all active anomalies under Overview Page.                                                                                                                                                                                                                                     |
| 1378162                       | Overview Page should display all the Gateways registered with the controller.                                                                                                                                                                                                                       |
| **Release 22.7R1.2-HF2**      |                                                                                                                                                                                                                                                                                                     |
| 1350400                       | Observing slowness when navigating to Secure Access Policy creation and applications pages.                                                                                                                                                                                                         |
| 1350442                       | Gateway Configuration tasks from controller are stuck in pending state.                                                                                                                                                                                                                             |
| 1350471                       | Auto-Delete of users failing in ZTA Controller after 30 days of inactivity.                                                                                                                                                                                                                         |
| 1350376                       | Configuration sync not working with SNMP configuration.                                                                                                                                                                                                                                             |
| 1349527                       | Unable to create multiple User Groups when mapped with same rules.                                                                                                                                                                                                                                  |
| **Release 22.7R1.2**<br />    |                                                                                                                                                                                                                                                                                                     |
| PZT-37411                     | CEF browser is restricted by domain/group policies, you need external browser support for SAML based Enrollment and authentication.                                                                                                                                                                 |
| PZT-43982                     | Error in adding SSO URL with ":" while creating SAML Auth server.                                                                                                                                                                                                                                   |
| **Release 22.7R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-42710                     | If a user group has a SAML attribute user rule mapped to it, changing SAML auth to local auth in the user policy should alert with a warning.                                                                                                                                                       |
| PZT-42721                     | Analytics dashboard shows the MDM device attribute failure if there is a hybrid device policy(Location, HC, MDM) enforced on Secure Access Policy wherein the non-compliance is actually due to HC/Location failures.                                                                               |
| PZT-41958                     | ZTA Gateway shows upgrade failed and shows a different version on the Secure Access Gateways dashboard when upgraded to latest version but the console of the gateway is successfully upgraded.                                                                                                     |
| PZT-41821                     | Gateway UI will not validate IP address /subnet and subnet Gateway info while creating ZTA Gateway under Manage Gateways.                                                                                                                                                                           |
| PZT-43953                     | If the vendor name field is left blank in a Windows Firewall device rule, it will result in the AAA journal version being decremented to -1.                                                                                                                                                        |
| **Release 22.6R1.2**          |                                                                                                                                                                                                                                                                                                     |
| PZT-41502                     | Add/Delete Gateway in the Gateway Group is not working.                                                                                                                                                                                                                                             |
| PZT-42203                     | While editing an existing FQDN app policy with App Discovery enabled to a URL based policy, App Discovery checkbox gets greyed out and not editable.                                                                                                                                                |
| PZT-41797                     | Upgrade/Downgrade of ESAP might cause bad config state, if configured product not present in old release.                                                                                                                                                                                           |
| **Release 22.6R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-41452                     | Fixed wildcard with unsupported FQDN format.                                                                                                                                                                                                                                                        |
| PZT- 41443                    | ZTA Gateway Upgrade issue with VMware ESX.                                                                                                                                                                                                                                                          |
| PZT- 41414                    | Error when loading end user login or any other sign-in policy page.                                                                                                                                                                                                                                 |
| PZT-38904                     | New GW deployment loses the interface configuration and controller registration details upon reboot from GCP Instance options.                                                                                                                                                                      |
| PZT-41401                     | Unauthorized error 401 is displayed when trying to login as readonly/cxo/netadmin to the controller not having any Gateways registered.                                                                                                                                                             |
| PZT-41264                     | Page not found when trying to login with the pre-canned Network admin role configured under System >Admin Roles                                                                                                                                                                                     |
| PZT-40857                     | Non-compliance policy failure reason is empty on the drill down log view dashboard when non-compliance is reported while accessing RDP/Ipv4 application type.                                                                                                                                       |
| PZT-40518                     | Endpoint connection to the controller will fail and show the status as 'Failed' when Rule requirement >custom expression is configured under Secure Access > Manage Devices >Device Policies due to AAA journal version failure.                                                                    |
| PZT-38858                     | After upgrading MOD AAA to latest build, assigned roles are missing in cache and admin login might fail.                                                                                                                                                                                            |
| PZT-38428                     | Location Device rule does not save properly when denying access from a specific city but allowing access from the same country.                                                                                                                                                                     |
| PZT-38625                     | Controller UI should show error while creating Gateway Group if one of the Gateway in the Gateway Group is mapped with a known network tag in Gateway Selector configuration.                                                                                                                       |
| PZT-36750                     | Lockdown enable/disable done on tenant, taking 3-9 minutes to reflect in client connstore.dat file.                                                                                                                                                                                                 |
| PZT-36813                     | Risk Sense evaluation for Windows 10 22H2 endpoints is returning as 'Not Available'.                                                                                                                                                                                                                |
| **Release 22.5R1.3**          |                                                                                                                                                                                                                                                                                                     |
| PZT-41314                     | The connection status is shown as Connecting and some users are not able to establish the connection.                                                                                                                                                                                               |
| PZT-41403                     | Data is not loading on Insights > Overview page.                                                                                                                                                                                                                                                    |
| **Release 22.5R1.2**          |                                                                                                                                                                                                                                                                                                     |
| PZT-40843                     | Fixed log swap issue between the gateway and timestamp fields.                                                                                                                                                                                                                                      |
| PZT-41180                     | Page not found error while clicking on **Administration > Admin Management > Admin Roles** with read-only admin (pre-canned role) logging in.                                                                                                                                                       |
| **Release 22.5R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-39870                     | Multiple SAP policies having Device policy configured with AV rule results in incorrect cache on AAA.                                                                                                                                                                                               |
| PZT-37841                     | Report format CSV/JSON has the epoch timestamp instead of human readable                                                                                                                                                                                                                            |
| **Release 22.4R3**            |                                                                                                                                                                                                                                                                                                     |
| PZT-38599                     | When device rule is edited, corresponding sign-in policy does not get updated with new policy.                                                                                                                                                                                                      |
| PZT-39103                     | Issue in downloading logs from nSA is now resolved.                                                                                                                                                                                                                                                 |
| PZT-39050                     | New gateway deployed in GCP looses it's configuration upon first reboot from GCP Instance options.                                                                                                                                                                                                  |
| PZT-39351                     | Application details with Kerberos/LDAP/NTP not detecting when migrating from ICS to ZTA.                                                                                                                                                                                                            |
| PZT-29634                     | After upgrade or rollback Gateway certificate is shown wrongly in gateway group.                                                                                                                                                                                                                    |
| **Release 22.4R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-37223                     | ZTA connection fails with Invalid Client Certificate error.                                                                                                                                                                                                                                         |
| PZT-38173                     | User name not displayed properly in tenant access logs.                                                                                                                                                                                                                                             |
| PZT-38101                     | If 22.2R1 or below version of gateways are present and OGS feature is configured, older Gateways may not go to ready state.                                                                                                                                                                         |
| PZT-35144                     | Admin rules cannot be deleted when attached to an admin group.                                                                                                                                                                                                                                      |
| **Release 22.3R4**            |                                                                                                                                                                                                                                                                                                     |
| PZT-36792                     | If a SAP is created with stand-alone non-ready gateways then that can trigger skipping of all the applications that have OGS.                                                                                                                                                                       |
| PZT-37610                     | When Admin navigates to SAP page and expands two App groups, same Apps are shown for both App groups.                                                                                                                                                                                               |
| PZT-37611                     | When Admin navigates to SAP page, performing App group expansion and changing records per page leads to disappearance of expand option in SAP policy groups.                                                                                                                                        |
| **Release 22.3R2**            |                                                                                                                                                                                                                                                                                                     |
| PZT-37228                     | Error while loading the Secure Access Policies page.                                                                                                                                                                                                                                                |
| **Release 22.3R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-26902                     | Dynamic tunnel IP: NAT rules are not seen on Gateways when a newly added Gateway is added to a Gateway Group.                                                                                                                                                                                       |
| PZT-29624                     | The MSP admin portal UI is throwing an error when kept idle, and then not redirecting to the login page.                                                                                                                                                                                            |
| PZT-31679                     | An unregistered Gateway's status should show as Offline in the "Gateway By Status" chart drill-down view when log grouping is applied, and also on the Landing page gateway detailed view.                                                                                                          |
| PZT-32217                     | Search API triggered multiple times with different payload due to which the logs are not getting filtered intermittently when navigating from Insight Logs to Gateway Logs and vice-versa.                                                                                                          |
| PZT-33284                     | If SAML user authentication is configured before enabling a custom domain, the SAML policy remains configured with the standard domain URL.                                                                                                                                                         |
| PZT-35770                     | :Invalid Client Certificate Error 1147 is seen during user connection.                                                                                                                                                                                                                              |
| PZT-36790                     | No alert generated for Policy configured on Enrollment URLs.                                                                                                                                                                                                                                        |
| PRS-412051                    | The user is prompted multiple times to switch to the new UI when upgrading .                                                                                                                                                                                                                        |
| **Release 22.2R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-15594                     | Client configuration: Disable Splash screen option is not working.                                                                                                                                                                                                                                  |
| PZT-22198                     | Mac Intune Client is not launching automatically after the client installation.                                                                                                                                                                                                                     |
| PZT-23470                     | CEF EUP on mac: With system local auth, some SSO apps are not launching with Safari as the default system browser, with a certificate prompt appearing twice.                                                                                                                                       |
| PZT-24993                     | Linux Windows multi sign-in: Changing the user sign-in URL from one URL to another is not prompting for fresh credentials.                                                                                                                                                                          |
| PZT-26431                     | Certificate rotation on macOS: When the device certificate expires and the end-user attempts to connect, "Error 1151" is not prompting properly.                                                                                                                                                    |
| PZT-27640                     | Summary ribbon tile charts are not aligned properly.                                                                                                                                                                                                                                                |
| PZT-28838                     | Gateways Overview: An L4 dashboard should display only the chart and table data based on the drop-down selected on the originating L2 dashboard chart. For example, selecting to view "Major Errors" should not show other error severity levels in the L4 view.                                    |
| PZT-28841                     | Logs in the Gateways Overview L4 dashboard for the "Gateway Stats" chart shows only the current state (active view) logs despite the parent L2 dashboard page having a non-active view time period set.                                                                                             |
| PZT-28844                     | Unable to use the group-by feature with all the keys on the Gateways Overview L4 dashboards of "Top 10 gateways by Errors", "Access Trend" and "Gateway Stats".                                                                                                                                     |
| PZT-29143                     | Unable to filter and search with "Gateway Status" set to "offline" and "Gateway Version" set to "pre-22.1" on the Gateways Overview L4 dashboard of "Gateway Stats".                                                                                                                                |
| PZT-29281                     | Gateways Overview "Top 10 Gateways by Health" chart displays the gateway statistics only for pre-22.1 s for "Previous Day" and "Previous Week" historic views.                                                                                                                                      |
| PZT-29811                     | Log Export might fail if the number of logs to be exported is more than 400K.                                                                                                                                                                                                                       |
| PZT-32742                     | Gateways older than the version provided with 22.2R1 are entering a bad state due to the inability to apply journal updates. After 15 minutes, the Gateway will do a full config pull and recover.                                                                                                  |
| **Release 22.1R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-21416                     | EUP: Accessing RDP and SSH application links does not pick the default application installed on the device.                                                                                                                                                                                         |
| PZT-21813                     | Regression - Bookmarks API Response is fluctuating between 200 success and 500 error HTTP response codes under certain scenario.                                                                                                                                                                    |
| PZT-24098                     | Global Device Preferences - the client is not honoring "Allow Delete Connection".                                                                                                                                                                                                                   |
| PZT-24546                     | Multi sign-in URLs: Login behavior is different for with standard login and non-standard multiple sign-in login URLs when no Secure Access Policy (SAP) is configured on the Controller.                                                                                                            |
| PZT-27300                     | In a location device rule, it is not possible to update the City field by just typing locations rather than selecting them from the drop-down list fields.                                                                                                                                          |
| PZT-27538                     | Date-picker is popping out of the main dashboard on the Connected Clients chart L4 detailed logs page, as the title of the chart is long.                                                                                                                                                           |
| PZT-27546                     | Policy Failure page summary strip is populated by data for the previous day when the weekly historic view is selected.                                                                                                                                                                              |
| PZT-27593                     | Configuring a SAML auth server using the manual method while leaving "IDP Slo Service" field empty can cause a 500 status code error.                                                                                                                                                               |
| PZT-27743                     | Due to low network bandwidth availability, upgrading a Gateway to the 21.12R1-95 build fails (the event logs shows "HTTP error 409 after PUT" messages continuously).                                                                                                                               |
| PZT-27999                     | CA rotation breaks leaf renewal for 21.9.3 12679.                                                                                                                                                                                                                                                   |
| **Release 21.12R1**           |                                                                                                                                                                                                                                                                                                     |
| PZT-26604                     | Sessions are not timing out on the Controller even when there is no corresponding user session on a client device.                                                                                                                                                                                  |
| PZT-27416                     | Handle the Policy Failure by Locations chart visibility on Policy failures page.                                                                                                                                                                                                                    |
| **Release 21.6R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-20309                     | Error while installing the client.                                                                                                                                                                                                                                                                  |
| **Release 21.1R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-15937                     | "dsunitytaskd" process failed in ESXI 189 gateway while upgrading to 131.                                                                                                                                                                                                                           |
| **Release 20.12R1**           |                                                                                                                                                                                                                                                                                                     |
| PZT-15533                     | Client Configuration - Save User credentials option does not work.                                                                                                                                                                                                                                  |
| **Release 20.10R1**           |                                                                                                                                                                                                                                                                                                     |
| PZT-10907                     | Configuring single user rule to match multiple values is not supported.                                                                                                                                                                                                                             |
| **Release 20.9R1**            |                                                                                                                                                                                                                                                                                                     |
| PZT-11677                     | SAML Authentication fails if the azure metadata is uploaded for first time.                                                                                                                                                                                                                         |

