---
title: NSA AI Chat Interface (Preview)
slug: ps/help/en_us/nsa/22x/nsa-ics/ag/1018
docTags: 
createdAt: 2026-07-22T09:12:33.922Z
---

The NSA AI chat interface is an AI-powered assistant in Neurons for Secure Access (NSA) that helps tenant administrators quickly access tenant, gateway, licensing, and operational information using natural language queries. It delivers contextual, read-only responses. It will be available for tenants that have necessary subscriptions / licenses, and will be enabled for ICS Gateways only.

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The NSA AI chat interface is available only to administrators, and not end users.
:::

All the APIs used by this feature ar&#x65;**&#x20;Read-Only** by design, and hence no explicit user consent is required. In future phases, human-in-the-loop ability will be added when advanced features are supported.

## Key Capabilities

- Ask questions and interact with the AI assistant. It can answer general questions and assistance on ICS gateways.
- Use the NSA AI chat interface in two display modes:
  - Full-screen view
  - Floating view
- View and use suggested prompts
- Chat Sessions
  - Display chat sessions (maximum 20)
  - Rename existing chat sessions
  - Delete chat sessions
  - Delete History
- Provides tenant and user Isolation
- Token usage to monitor costs
- Ease of use: supports copy/paste, auto scrolling
- Provide feedback on NSA AI responses
- View AI-generated visual representations / charts when supported by the response

## Using NSA AI Chat Interface

To use NSA AI chat interface:

1. Click the ASK AI icon provided at the top-right-corner of the NSA ICS page.

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NSA AI assistant window appears with the greeting message, frequently asked questions (dynamic), and suggested prompts.
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**Suggested prompts:**
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2. The NSA AI assistant window supports two display modes: **Full Screen** and **Floating**. Use the **Switch to** option to select the mode that you are comfortable with.

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**Full Screen Mode**: The chat and the sessions are listed together. The left panel shows the session listing and the right display area shows the chat history and user prompt field.
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Use the :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/aiyE2Xl14AjoWb3K9OrDr_buttoncollapse.png" alt caption size="10" width="63" height="19"} button to close the sessions tab and the :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/4qStDnO5aI6AGPhz_hZFR_buttonexpand17x17.png" alt caption size="10" width="17" height="17"} button to reopen the sessions tab.
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**Floating Mode**: To view the sessions list, click the icon in the upper-left corner of the window\..
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Select **View all chats** to search for a session. From this window, you can also **Rename** or **Delete** a session.
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You can re-size the floating window by adjusting its width and height.
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You can minimize the floating window or drag it anywhere on the screen.
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3. In the **Ask a question** prompt box, enter your question. A **Generating responses** message appears briefly, followed by a relevant answer.

::Image[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/EYCRWu5qt6_chJcA7Nt9c_aichatbotgenerating296x160.png" position="flex-start" size="30" width="296" height="160" initialPath="img/ai_chatbot_generating_296x160.png" githubPath="img/ai_chatbot_generating_296x160.png" showCaption="false" indent="1"}

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For questions not related to NSA / ICS Gateways, NSA AI assistant shows the following message:
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::Image[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/NF94ZFUoEfaG7sdhvioMI_aichatbotout-of-sylbus304x180.png" position="flex-start" size="30" width="304" height="180" initialPath="img/ai_chatbot_out-of-sylbus_304x180.png" githubPath="img/ai_chatbot_out-of-sylbus_304x180.png" showCaption="false" indent="1"}

4. After you receive an answer, you can provide positive or negative feedback with additional comments. You can copy the response to the clipboard and can also view the token usage.

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5. The responses include tables, charts and bar graphs. Some examples are shown below.

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