---
title: Announcements
slug: neurons-for-itsm/self-service-help/enu/latest/announcements
createdAt: 2026-06-26T14:41:59.715Z
---

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The Announcements module is not available OOTB. This workspace appears only if your administrator has configured it for your role.
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The Announcements workspace allows you to view the latest messages and alerts, such as downtime notices, maintenance schedules, upgrade notifications, virus threats, and other bulletin-type communications shared across your organization.

You can view announcements. Only Administrator can create or edit them.

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### Viewing Announcements

1. Log in to Neurons for ITSM.
2. From the left menu, select **Announcements**.

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The list of Announcements are displayed.
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3. Click an announcement to view the following information:
   - Description
   - Urgency
   - Region
   - Created By
   - Effective Date
   - Expiration Date
   - Created On
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### Search for an announcement

1. In the Announcement workspace, go to the **Search** text field, enter a keyword related to the announcement.
2. Press **Enter**.

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The workspace displays announcements matching your keyword.
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### Filter and Sort Announcements

1. In the Announcement workspace, click **Filter and Sort** from the dropdown list.
2. Choose one of the following sort orders:
   - **Ascending**
   - **Descending**
3. Choose a field to sort by:
   - **Subject**
   - **Urgency**
   - **Created Date Time**
   - **Description**
   - **Region**
4. Click **Apply** to sort the list.
5. To remove sorting, click **Reset All**.

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If the admin has configured the modern page layout for this workspace, you can view it in either gallery view or grid view, which improves usability.
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### Use Favorite Search filter

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This feature is available only if your administrator has enabled it.
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1. In the Announcements workspace, click **All** from the dropdown list.
2. Choose a specific announcement, such as **Urgent Announcements**, **HR Announcements**, or **Published Announcements**, to filter the list.

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The workspace display based on your selection.
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