---
title: Announcements
slug: neurons-for-itsm/self-service-help/eng/latest/announcements
docTags: 
createdAt: 2026-06-25T14:18:57.740Z
---

:::hint{type="info"}
The Announcements module is not available OOTB. This workspace appears only if your administrator has configured it for your role.
:::

The Announcements workspace allows you to view the latest messages and alerts, such as downtime notices, maintenance schedules, upgrade notifications, virus threats, and other bulletin-type communications shared across your organization.

You can view announcements. Only Administrator can create or edit them.

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:::ExpandableHeading
## Viewing Announcements

1. Log in to Neurons for ITSM.
2. From the left menu, select Announcements.

The list of Announcements are displayed.

3. Click an Announcements to view the following information:
   - Description
   - Urgency
   - Region
   - Created By
   - Effective Date
   - Expiration Date
   - Created On
:::

:::ExpandableHeading
## Search for an Announcements

1. In the Announcements workspace, go to the **Search** text field, enter a keyword related to the Announcements.
2. Press **Enter**.

The workspace displays Announcements matching your keyword.
:::

:::ExpandableHeading
## Filter and Sort Announcements

1. In the Announcements workspace, click **Filter & Sort** from the dropdown list.
2. Choose one of the following sort orders:
   - **Ascending**
   - **Descending**
3. Choose a field to sort by:
   - **Subject**
   - **Urgency**
   - **Created Date Time**
   - **Description**
   - **Region**
4. Click **Apply** to sort the list.
5. To remove sorting, click **Reset All**.
:::

::::ExpandableHeading
## Use Favourite Search filter

:::hint{type="info"}
This feature is available only if your administrator has enabled it.
:::

1. In the Announcements workspace, click **All** from the dropdown list.
2. Choose a specific announcement, such as **Urgent Announcements**, **HR Announcements**, or **Published Announcements**, to filter the list.

The workspace display based on your selection.
::::