---
title: Verifying Server Roles and Features
slug: neurons-for-itsm/on-premises-help/enu/2025/verifying-server-roles-and-features
docTags: 
createdAt: 2026-07-29T16:36:06.420Z
---

You can optionally verify which server roles and features are installed by the Neurons for ITSM installer.

If you install Neurons for ITSM on Windows Server 2012 or Windows Server 2016, verify the Microsoft IIS Release 8.0 configuration. See [Verifying Roles and Features for Windows Server 2012 and 2016](docId:4t8bms0yvk-a6AeYwc5PP).

## Verifying Roles and Features for Windows Server 2012 and 2016

1. Go to the Windows apps menu and click **Server Manager**.
2. Under **configure this local server**, click **Add roles and features**.
3. On the **Roles** page, verify that these server roles are installed under **Web Server (IIS**) > **Web Server**:
   - Common HTTP features
     - Default Document
     - Directory Browsing
     - HTTP Errors
     - Static Content
   - Health and Diagnostics
     - HTTP Logging
   - Performance
     - Static Content Compression
     - Dynamic Content Compression
   - Security
     - Request Filtering
   - Application Development
     - .NET Extensibility
     - ASP.NET
     - ISAPI Extensions
     - ISAPI Filters
     - Under **Web Server (IIS)** > **Management Tools:**
     - IIS Management Console
     - Check the box of any listed server role that is not installed.
4. On the **Features** page, verify that these features are selected:
   - NET Framework 4.5
     - ASP.NET 4.5
     - WCF Services > HTTP Activation
   - Windows Process Activation Service
     - Process Model
     - Configuration APIs
     - Check the box of any listed feature that is not installed.
5. Click **Next** and then click **Install**.