---
title: Configuring Email
slug: neurons-for-itsm/on-premises-help/enu/2025/configuring-email
docTags: 
createdAt: 2026-07-29T16:36:07.095Z
---

Use the **Email Configuration** workspace to configure the inboxes for email.

Follow these steps:

1. Log in to the ConfigDB.
2. From the workspace selector bar, select Email Configuration. The system displays the **Service Provider Email Configuration** workspace.
3. Enter information into the fields.

| Field                      | Description                                                                                                                                                                                                                    |
| -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Message Queue Handler Name | The name of the message queue handler to use. This must be the same name entered in the **Name** field in the **Message Queue Handler** workspace.  See [Configuring the Message Queue Handler](docId\:y5RZADpttpRDCfJYltF8U). |
| Mailbox Poll Interval      | The amount of time, in seconds, after which email configuration changes take affect.                                                                                                                                           |

4. Click Save.