---
title: System Requirements
slug: neurons-for-itsm/on-premises-help/enu/2024/system-requirements
docTags: 
createdAt: 2026-07-29T16:39:06.909Z
---

The *System Requirements and Compatibility Matrix for *Neurons for ITSM* - Version *2024.2 is intended for administrators who are going to install Neurons for ITSM on your local computer or virtual machine. This document contains the following sections:

- [Hardware and Software Requirements](docId\:M48s9c8I1nZ8gvUhCdwGu). Contains the hardware and software requirements.
- [About Third-Party Software](docId\:AkW85DKRvGO2-w1s9vJxM). Discusses third-party software that is used in Neurons for ITSM.
- [Port Requirements](docId\:HXOXB122akBaskpT4vCdc). Lists the required ports.
- [Compatibility Matrix](docId\:b-U7HVDjpO3bSbFpWNH_d). Lists the compatibility of Neurons for ITSM Release 2024.2 with other software.
- [Troubleshooting](docId\:uigswDkREnskPqHZGrxF8). Contains solutions to common problems related to system requirements.