---
title: System Requirements
slug: neurons-for-itsm/on-premises-help/enu/2023/system-requirements
createdAt: 2026-07-29T18:13:36.691Z
---

The *System Requirements and Compatibility Matrix for *Neurons for ITSM* - Version *2023.4 is intended for administrators who are going to install Neurons for ITSM. This document contains the following sections:

- [Hardware and Software Requirements](docId:9FNV6QD-sGjOsyyIW89Qa). Contains the hardware and software requirements.
- [About Third-Party Software](docId\:KRZ0P7wQyzyfgwaJiBReS). Discusses third-party software that is used in Neurons for ITSM.
- [Port Requirements](docId\:aJwhsYOktSEhzm_Ypm3Qm). Lists the required ports.
- [Compatibility Matrix](docId\:Bcnwb8nbmidrMGpicJ5B4). Lists the compatibility of Neurons for ITSM Release 2023.4 with other software.
- [Troubleshooting](docId:9WBPbrseHQygFNRpcpJ2g). Contains solutions to common problems related to system requirements.