---
title: About Using a Virtual Machine with Neurons for ITSM
slug: neurons-for-itsm/on-premises-help/enu/2023/about-using-a-virtual-machine-with-neurons-for-itsm
createdAt: 2026-07-29T17:56:37.732Z
---

You can also deploy Neurons for ITSM as a virtual image. If you use a virtual machine, always keep the same universally unique identifier (UUID). See your virtual machine documentation for more information.

:::hint{type="info"}
Any virtual machine platform that meets the [System Requirements](https://help.ivanti.com/ht/help/en_US/ISM/2023/SystemRequirements/Content/System_Requirements_Guide/Neurons-for-ITSM-System-Req-Overview.htm?_gl=1*1ucqsqn*_gcl_au*MTQ5ODQ5ODQwNC4xNzY1MzQ2Njgx) is compatible with Neurons for ITSM.
:::