---
title: Installation and Deployment
slug: neurons-for-itsm/on-premises-help/enu/2023
createdAt: 2026-07-29T17:56:37.618Z
---

## Intended Audience

This document is intended for system administrators who are migrating from ITSM Release 6.x, ITSM Release 7.x, ITSM Release 8.x and Ivanti Classic to Neurons for ITSM - Version 2023.4.

## Document Organization

This guide contains the following sections:

- [Neurons for ITSM Deployment Overview](docId\:SqQzUVlTKztpfUupCKD8r): Describes recommended and optional deployment architectures, including the Neurons for ITSM reporting feature and Ivanti Voice.
- [Neurons for ITSM Installation Prerequisites](docId\:bYRe9bWguSdv4C-X-ZO9e): Provides information about confirming your role, the different accounts and passwords used in Neurons for ITSM, using a virtual machine, enabling file streaming and full-text search in Microsoft SQL Server, and verifying server roles and features.
- [Installing the Neurons for ITSM System](docId:-zrxG2sTaKbsE8fQR40wp): Describes how to install Neurons for ITSM, including the Neurons for ITSM Operations Console, the reporting feature, ISM Discovery, and ISM Knowledge.
- [Initially Configuring the System](docId\:xfRJTIFesc83WUdl61h4m): Describes how to use the System Configuration Wizard to configure Neurons for ITSM, including its servers and databases; and how to use the Neurons for ITSM Operations Console to configure the deployment.
- [Upgrading Neurons for ITSM from an Earlier Release](docId:9B9UDLUtmOiufD2iFG469): Contains information and instructions for upgrading Neurons for ITSM from an earlier release to the current release.
- [Using the License Manager](docId:3X3ZpHN8JcPLbYkBd_vyM): Explains how to install and use the Neurons for ITSM License Manager.
- [Troubleshooting - Installation and Deployment](docId\:P2QzJbmAQKvXet8COUzTE): Contains solutions to common problems.