--- title: Workspace Index - Users slug: neurons-for-itsm/admin-user-help/enu/latest/workspace-index-users createdAt: 2026-07-14T19:16:33.861Z --- This section lists the default workspaces that are included with the Service Desk console. This does not include the workspaces in the **Configuration** console and the ones specific only to Administrator role.  For a list of workspaces in the **Configuration** console, refer to [Configuration Menu Index](docId\:qcE78UEqMySMgizswhn9e) and for Administrator specific workspaces, refer to [Workspace Index - Admin](docId:2WAaZRcvkIa_P-Kz61JAB). | Workspace Name | Default Roles | Documentation Link | | ----------------------------------- | -------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------- | | Agent Task | Admin, ConM, DA, DM, IM | Viewing Agent Tasks | | Alert | Admin, SDM, SDA, SS, SSCL | [About Alerts](docId\:rMoDUcp0c-QjuSZPGNaVs) | | Alerts | SSM, SO | [About Alerts](docId\:rMoDUcp0c-QjuSZPGNaVs) | | Analytic Metrics | Admin | [About Analytic Metrics](docId\:mte8TYIRAlW_LaHnG6xPG) | | Announcement | Admin, ChM, PM, SDA, SDM, SDMCL | [Announcements and FAQs](docId\:HY7MTIJubHSwom5fApc4K) | | Announcements | SS, SSM, SO, SSCL | [Announcements and FAQs](docId\:HY7MTIJubHSwom5fApc4K) | | Approval | Admin, ChM, KM, PM, RelM, SDA, SDM, SDACL, SDMCL | [Working with Approvals](docId:5GCg4neqwlPzdgnSHrD1x) | | Approval Vote Tracking | Admin, ChM, KM, RelM, SDA, SDACL | [Viewing Approvals for All Change Requests](docId:4i6lg6TdxP1E06eKeuFkp) | | Call Log | Admin, SDMCL, SDACL | [Working with the Call Log](docId\:wLDM5Cx6yI9FJ8PdPejYN) | | Change | Admin, ChM, ConM, E, IM, PM, RelM, RepM, SDA, SDM | [Working with Change Enablement](docId:1nyIcw-gWKyoDyZhe-L4C) | | Change Approval Board | ChM | [Change Approval Boards](docId\:oCTTm4J2N5dOqlVTJJPSJ) | | Change Calendar | Admin, ChM, ConM, IM, PM, RelM, SDA, SDM | [Using the Change Calendar](docId\:gCbMOCAd7pltaqBAtXwmM) | | Change Lockout | Admin, ChM, ConM, IM | [Setting up a Change Window and Lockout](docId\:iE1vIago_rdqGv9Or63It) | | Change Window | Admin, ChM, ConM, IM | [Setting up a Change Window and Lockout](docId\:iE1vIago_rdqGv9Or63It) | | CI | Admin, DA, DM, ChM, KM, LM, RepM, SDA, SDM, SDACL, SDMCL | [Working with the CI map](docId\:AhauaMPATmiW4EfHUd6ws)
[About Creating a Configuration Item](docId\:zMFn-pXT6cjEwpQpaj6wp) | | CI Named Rel Constraints | Admin, ConM | [Defining constraints for CI relationships](docId\:AhauaMPATmiW4EfHUd6ws) | | CI Named Rel Data | Admin, ConM | [Defining constraints for CI relationships](docId\:AhauaMPATmiW4EfHUd6ws) | | CI Service | Admin, ChM, ConM, DA, DM | [Working with the CI map](docId\:AhauaMPATmiW4EfHUd6ws) | | CI.Service | SDA, SDACL | [Working with the CI map](docId\:AhauaMPATmiW4EfHUd6ws) | | Client | Admin | not documented as of 10/12/15 | | CMDB Import Configuration | Admin | [Configuring Data Import Connections](docId\:z8kDIsU8GjFwJeWThqcUk) | | Component | ConM, DA, DM, IM | not documented as of 10/12/15 | | Computer Configuration | PM, RelM | not documented as of 10/12/15 | | Computer Provisioning Task - Legacy | Admin, ChM, ConM, SDA, SDM | not documented as of 10/12/15 | | Configuration Item | ConM, DA, DM, IM | [Configuration Item Workflow](docId\:UI7IcbjlWP-n9zMcF0hLE) | | Cost Driver | Admin, SO | [Working with Cost Drivers](docId\:Q1Fg8rmJHHgcarTar7Sfx) | | Cost Item Categories | Admin | [Working with Cost Items](docId\:yErbgIBKlB8KeBxO7uanK) | | Email | Admin, KM, PM, SDA, SDM, SDACL, SDACM | [Using Email](docId:9pO1e-ZqevTRb01UeMUu4) | | External Task | Admin | [Using External Tasks](docId\:br6gJTzJEuDHyQd862kFG) | | FAQ | Admin, PM, SO, SDA, SDM, SS, SSM, SDACL, SDMCL | [Announcements and FAQs](docId\:HY7MTIJubHSwom5fApc4K) | | Home | Admin, ChM, ConM, DA, DM, E, IM, KM, LM, PM, RelM, SS, SSM, SO, SDA, SDM, SDACL, SDMCL | [Consoles and Portals in Neurons for ITSM](docId\:Smb3UJBacliyHqj_y2EfQ) | | Incident | Admin, ChM, ConM, E, IM, KM, PM, RelM, RepM, SDA, SDM | [Managing Incidents](docId\:aKRuODYqj2wVb_C6AyOLg) | | My Items | Admin, SS, SSM, SO, SSCL | [Using My Items](docId\:HhDzswiDzRAr7VXFSuqKO) | | Notification | Admin | [Working with Notifications](docId\:ftBgvh1htRQz4Urvu39m6) | | OLA | Admin | [Working with Operational Level Agreements](docId:_hc-kabqMtV5PeXAP3IZO) | | Operational Level Agreement | SO | [Working with Operational Level Agreements](docId\:KWzBw21-7C6HWanjrDc9w) | | Portfolio Manager | Admin, PPM, PrjM | [Working with Portfolio and Project Management](docId\:KWzBw21-7C6HWanjrDc9w) | | Price List | Admin | [Working with Price Lists](docId\:q7Arbys-iX4W9sc9RKGX0) | | Problem | Admin, ChM, ConM, E, IM, KM, PM, RelM, RepM, SDA, SDM | [Working with Problems and Problem Management](docId\:g61TkE9BP1eg2jWuDE_H1) | | Project | Admin, PPM, PrjM | [Working with Portfolio and Project Management](docId\:JSCRbKA1XchNnFoXcFQu8) | | Project Calendar | Admin, PrjM | [About the Project Calendar Workspace](docId:0HKKX9Pa683wjfU9ELzQB) | | Project Phase | Admin, PrjM, PPM (limited) | [Accessing the Project Workspace](docId:1QWl2ZBVG1TN-3ArQr-vb) | | Release | Admin, ChM, ConM, E, IM, PM, RelM, RepM, SDA, SDM | [Working with Release Management](docId\:XLVQrSZyGRuxRdralrWDA) | | Release Package | ChM, RelM | [Working with Release Packages](docId\:FhxQtsHJzEjj1E8ow5e6E) | | Release Review Board | RelM | [Release Review Board](docId:9ZqSuUCmzQUhbIP9FZ7AN) | | Report | Admin, ConM, DA, DM, IM, KM, PM, RelM, SDM, SO, SDMCL | [Viewing Reports](docId:4M9stmQ9KbBizmcXX1CSr) | | Reports | ChM, E, LM, RepM | [Viewing Reports](docId:4M9stmQ9KbBizmcXX1CSr) | | Report Templates | RepM | [Creating Reports and Report Templates](docId\:nbwTfJmFn9gMaqcwuo6Sm) | | Request Offering | Admin | [Creating a Request Offering](docId\:ONsxNvvfiBkmacs-g1jH6) | | Request Offerings | SO | [Creating a Request Offering](docId\:ONsxNvvfiBkmacs-g1jH6) | | Risk Calculator | ChM | [Setting the Risk Level](docId\:TnE5dflSI1FFXjajE4pfl) | | Risk Level | ChM | [Setting the Risk Level](docId\:TnE5dflSI1FFXjajE4pfl) | | Role | Admin | [Working with Roles](docId\:rw3TVL9KqwmnIw3MXHaLP) | | Search | Admin, ChM, ConM, IM, KM, LM, PM, RelM, SS, SSM, SO, SDA, SDM, SDACL, SDMCL, SSCL | [Using Search](docId\:X_pckJHiyVYdgx4mj54lb) | | Service Catalog | Admin, SS, SSM, SO | [Working with the Service Catalog](docId\:P-UiHzc9kG7aSBco6l8Ai) | | Service Level Agreements | Admin | [Working with Service Level Agreements](docId\:QlexYF_1o5Ht1C9ashIbk) | | Service Level Agreement | SO | [Working with Service Level Agreements](docId\:QlexYF_1o5Ht1C9ashIbk) | | Service Level Packages | Admin | [Working with Service Level Packages](docId\:ze6K_jwvQz4aZPcm6g69B) | | Service Level Target | Admin, SO | [Working with Service Level Targets](docId\:KJJgSzIFHX1lS4mU_bQom) | | Service Request | Admin, ChM, ConM, PM, SDA, SDM, SDACL, SDMCL | [Working with Service Requests](docId\:zB-nS8pVPiGfYgqe9uKXW) | | SLA Subscription | SO | [Working with Service Level Agreements](docId\:QlexYF_1o5Ht1C9ashIbk) | | Social Board | Admin, ChM, E, KM, PM, RelM, SS, SO, SDA, SDM, SDACL, SDMCL, SSCL | [Working with the Social Board](docId\:hUV0zUP8zuS-cZ9-ir9nC) | | Sub-Budget Plan | Admin | [Creating a Master Budget Plan](docId\:wCDPEnzDD7clbtS6llEED) | | Task | Admin, ChM, ConM, IM, KM, PM, RelM, RepM, SDA, SDM, SDACL, SDMCL | [Working with Tasks](docId\:E40F2rOCtrsKVpTf1AwPc) | | Tasks | LM | [Working with Tasks](docId\:E40F2rOCtrsKVpTf1AwPc) | | Task Catalog | Admin, SDM, SO, SDMCL | [Working with the Task Catalog](docId:9-af7v3MzWm-bO5Y54C0V) | | Task Catalog for External Task | Admin, SO | [Creating an External Task Catalog Item](docId:9-af7v3MzWm-bO5Y54C0V) | | Underpinning Contract | Admin, SO | [Working with Underpinning Contracts](docId\:VlTjOw5gANzKvtXCXRMW_) | | Workflow Instance | Admin, ChM, KM | [Working with Workflow Instances](docId\:uYae8z1XCnBSXJKMAo7E9) | ### Role Legend Admin - Administrator ChM - Change Manager ConM - Configuration Manager DA - Discovery Analyst DM - Discovery Manager E - Executive G - Guests H - Help Desk Demo IM - Inventory Manager KM - Knowledge Manager LM - License Manager PPM - Portfolio Manager PrbM - Problem Manager PrjM - Project Manager RelM - Release Manager RepM - Report Manager SS - Self Service SSM - Self Service Mobile SO - Service Owner SDA - Service Desk Analyst SDM - Service Desk Manager SDACL - Support Desk Analyst for Call Log SDMCL - Support Desk Manager for Call Log SSCL - Self Service with Call Log