---
title: Workspace Index - Admin
slug: neurons-for-itsm/admin-user-help/enu/latest/workspace-index-admin
createdAt: 2026-07-14T19:16:49.146Z
---

This section lists the default workspaces that are included with the Service Desk console for Administrator user role.  This does not include the workspaces in the **Configuration** console.  For a list of workspaces in the **Configuration** console, see [Configuration Menu Index](docId\:qcE78UEqMySMgizswhn9e).

| Workspace Name                      | Default Roles                                                                     | Documentation Link                                                                                                        |
| ----------------------------------- | --------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------- |
| Account                             | Admin                                                                             | [Entering Account Information](docId\:UaG7AWdkQfZKwgHl_ZOjI)                                                              |
| Agent Skill                         | Admin                                                                             | [Configuring Agent Voice Settings](docId\:chjiPpgshiF-jGQDqUtOO)                                                          |
| Analytic Metrics                    | Admin                                                                             | [About Analytic Metrics](docId\:mte8TYIRAlW_LaHnG6xPG)                                                                    |
| Asset Data Mapping                  | Admin                                                                             | Viewing and Managing Asset Data                                                                                           |
| Attachment                          | Admin                                                                             | [Working With Attachments and URLs](docId\:DwYg6stRtAl1ZdOaEcfjZ)                                                         |
| Authentication Provider             | Admin                                                                             | [Working with ADFS/SAML](docId\:M7_6Vn8mFOE0h9E8bU-a3)                                                                    |
| Business Value Modeling             | Admin                                                                             | [Business Value Modeling](docId:87jIvqP5X5uqq9Mbn30yq)                                                                    |
| Calendar Item                       | Admin                                                                             | [Exchange Calendar Configuration](docId:0XtHYlSvpZ8QAHO7OK-AG)                                                            |
| Client                              | Admin                                                                             | not documented as of 10/12/15                                                                                             |
| CMDB Import Configuration           | Admin                                                                             | not documented as of 10/12/15                                                                                             |
| Component                           | ConM, DA, DM, IM                                                                  | not documented as of 10/12/15                                                                                             |
| Computer Configuration              | PM, RelM                                                                          | not documented as of 10/12/15                                                                                             |
| Computer Provisioning Task - Legacy | Admin, ChM, ConM, SDA, SDM                                                        | not documented as of 10/12/15                                                                                             |
| Configuration Item                  | ConM, DA, DM, IM                                                                  | not documented as of 10/12/15                                                                                             |
| Contact Group                       | Admin                                                                             | [Using Contact Groups](docId\:pcaWziZtefJxFvX3XbR7l)                                                                      |
| Contact Store                       | Admin                                                                             | [Using the Contact Store](docId:7oK3wB_JKCYnkIFTV6yDY)                                                                    |
| Department                          | Admin, SDACL                                                                      | [Working with Departments](docId\:Am8z_jc47oZRYk085CHv4)                                                                  |
| Discovery Settings                  | DM, IM                                                                            | not documented as of 10/12/15                                                                                             |
| Email                               | Admin, KM, PM, SDA, SDM, SDACL, SDACM                                             | [Setting Up Email](docId:03U6rgD0F3XVhD-Wd0-gl)<br />[About Email Processing](docId\:sI3Sy-50Soz6zmg1leItu)               |
| Email Config                        | Admin                                                                             | [Working with Email Servers](docId:7fGorhTnkWyMDm4n94geG)<br />[Working with Email Inboxes](docId\:K6b1oBRpcm0J2-HaH-h-z) |
| Email Object Name Mapping           | Admin                                                                             | [Using the Object Name Mapping Tab](docId:7fGorhTnkWyMDm4n94geG)                                                          |
| Employee                            | Admin, PM, SDA, SDM, SDACL, SDMCL                                                 | [Working with Employees](docId\:mmqqfU7U71GtnEIPrl_pe)                                                                    |
| Employee Team                       | ChM, PM, RelM, SDM, SDMCL                                                         | [Working with Teams](docId\:rHIuXkfVZigdX2BDot3xu)                                                                        |
| EmployeeTeam                        | Admin                                                                             | [Working with Teams](docId\:rHIuXkfVZigdX2BDot3xu)                                                                        |
| Encryption Key                      | Admin                                                                             | [Working with Encryption Keys](docId:0e8PI5WnZxyWtADzsE40S)                                                               |
| Event                               | Admin, DM                                                                         | [Configuring Event Management](docId\:PdAOxpVb0me6yO4yZvFE0)                                                              |
| External Contact                    | Admin                                                                             | [Working with External Contacts](docId\:CKd-BicIOij9p1D11q6p6)                                                            |
| External Login                      | Admin                                                                             | [Viewing a List of Users with External Logins](docId\:vH4FFvwQfqQ-WZCP_b3QJ)                                              |
| FRS Approval Status Keyword         | Admin                                                                             | [Using the FRS Approval Status Keyword Tab](docId:7fGorhTnkWyMDm4n94geG)                                                  |
| Ivanti Release Package              | Admin                                                                             | [Managing Packages](docId\:xFNOUPMwh2dQneCimXo0A)                                                                         |
| Ivanti Release Project              | Admin                                                                             | [Managing Projects](docId\:U_q-Mi-GxIxYbOHLUPJ-J)                                                                         |
| Ivanti Transaction Detail           | Admin                                                                             | [Managing Transaction Sets](docId\:LN-OzQ-XpdwT0lOokEfwh)                                                                 |
| Ivanti Transaction Set              | Admin                                                                             | [Managing Transaction Sets](docId\:LN-OzQ-XpdwT0lOokEfwh)                                                                 |
| Identity Store                      | Admin                                                                             | [Using the Identity Store](docId\:vH4FFvwQfqQ-WZCP_b3QJ)                                                                  |
| Inbox                               | Admin                                                                             | [Working with Email Inboxes](docId\:K6b1oBRpcm0J2-HaH-h-z)                                                                |
| Integration                         | Admin                                                                             | [How Data Integration Works](docId\:A5yEuTKD7gwD5lSWp8Rcx)                                                                |
| Integration History                 | Admin                                                                             | [Viewing the Integration Status and History](docId:5IAdS1vLkBiBhFonUAtnr)                                                 |
| Integration Log                     | Admin                                                                             | [Viewing the Integration Log](docId\:HIvhYuYWfe49Q_OC95h4u)                                                               |
| Integration Queue                   | Admin                                                                             | [Viewing the Integration Status and History](docId:5IAdS1vLkBiBhFonUAtnr)                                                 |
| Integration Trusted Host            | Admin                                                                             | [Setting the Trusted IP Addresses](docId:7lsl3WRO0zATLl81sdRSY)                                                           |
| LDAP Import Log                     | Admin                                                                             | [Viewing the LDAP Import Log](docId\:arVx0VEHu8mGAk7vjM3TL)                                                               |
| Logging Configuration               | Admin                                                                             | [Viewing the Logging Configuration](docId\:Sm4xXhcHP2z7C-EQv8_0j)                                                         |
| Logs                                | Admin                                                                             | [Working with Logs](docId\:C5RLJJj4XtAVEneBq4h65)                                                                         |
| Metadata Validation Config          | Admin                                                                             | [Working with Metadata](docId\:HCyGo3Qn4VdSxxCUnJwgG)                                                                     |
| Metadata Validation Run             | Admin                                                                             | [Working with Metadata](docId\:HCyGo3Qn4VdSxxCUnJwgG)                                                                     |
| Mobile Device Management            | Admin                                                                             | not documented as of 10/14/15                                                                                             |
| My Item Status                      | Admin                                                                             | [Adding a Status to the My Items Table](docId\:ymL7uhlkakAtdIRft691W)                                                     |
| Notification                        | Admin                                                                             | [Working with Notifications](docId\:ftBgvh1htRQz4Urvu39m6)                                                                |
| Org Unit                            | Admin, ConM, DA, DM, IM, LM                                                       | [Working with Organization Charts](docId\:DP6AXyPcR0bNK8cLa2DkE)                                                          |
| Patch Log                           | Admin                                                                             | [Viewing the Patch Log](docId\:Uj6Lw58gU62Y_8RtX8bOM)                                                                     |
| Public Key                          | Admin                                                                             | [Working with Encryption Keys](docId:0e8PI5WnZxyWtADzsE40S)                                                               |
| Run Program / Export History        | Admin                                                                             | [Using the Run Program for the Remote Host](docId\:GnCEZTrAMzlrGkk1ZICuW)                                                 |
| Schedule Entry                      | Admin, ChM, ConM, DM, IM                                                          | [About the Schedule Entry and Scheduled Jobs Workspaces](docId\:oLY9B8aK4f7dBrbYMCIkF)                                    |
| ScoreCardConfig                     | Admin                                                                             | [Using the Score Card](docId\:aKiq_9qFL8un6UwguKbiS)                                                                      |
| Search                              | Admin, ChM, ConM, IM, KM, LM, PM, RelM, SS, SSM, SO, SDA, SDM, SDACL, SDMCL, SSCL | [Using Search](docId\:X_pckJHiyVYdgx4mj54lb)                                                                              |
| Security History                    | Admin                                                                             | [Working with Security History](docId\:vH4FFvwQfqQ-WZCP_b3QJ)                                                             |
| Service                             | E, PM, RelM                                                                       |                                                                                                                           |
| Services                            | SO                                                                                |                                                                                                                           |
| Skill                               | Admin                                                                             | [Customizing Your Voice-to-Ivanti-Neurons for ITSM Integration](docId:8IrZ1U3CARN4Ucn1jzEAz)                              |
| Survey Metric View                  | Admin                                                                             | [Working with the Survey Metric View](docId\:x0GNZH7KHJBCYrV_CkRdv)                                                       |
| Task Assignment Status Keyword      | Admin                                                                             | [Using the Task Assignment Status Keyword Tab](docId:7fGorhTnkWyMDm4n94geG)                                               |
| Tenant Email Mailbox Mapping        | Admin                                                                             | [Using the Field Mapping Tab](docId\:ip1GybEJCevlMJPPd3Axr)                                                               |
| Tenant Email Subject Line           | Admin                                                                             | [Using the Ignore a Message with Subject Tab](docId:7fGorhTnkWyMDm4n94geG)                                                |
| Transaction Audit Log               | Admin, SDM                                                                        | [About the Transaction Audit Log](docId\:hNP3ZoMj8NR9-Ts12PjWn)                                                           |
| Truncate Body Rule                  | Admin                                                                             | [Using the Truncate Body Tab](docId:7fGorhTnkWyMDm4n94geG)                                                                |
| Trusted Sender Domain               | Admin                                                                             | [Using the Trusted Sender Domain Tab](docId:7fGorhTnkWyMDm4n94geG)                                                        |
| URL Workspace Content               | Admin                                                                             | [Adding a Workspace that Displays HTML Content](docId\:YRL8-T-MVnCYXh4SQq96K)                                             |
| Validation Results                  | Admin                                                                             | [Viewing Validation Results](docId\:HCyGo3Qn4VdSxxCUnJwgG)                                                                |
| Voice - Agent Group                 | Admin                                                                             | [Configuring Group Voice](docId\:dyEocjeryfgy0dbYBXNcU)                                                                   |
| Voice - Not Ready Reason            | Admin                                                                             | [Customizing Your Voice-to-Ivanti-Neurons for ITSM Integration](docId:8IrZ1U3CARN4Ucn1jzEAz)                              |
| Voice - Skill Group                 | Admin                                                                             | [Configuring Group Voice](docId\:dyEocjeryfgy0dbYBXNcU)                                                                   |
| Voice - Synch Status                | Admin                                                                             | [Configuring Group Voice](docId\:dyEocjeryfgy0dbYBXNcU)                                                                   |
| Voice - UI Supported Language       | Admin                                                                             | [Customizing Your Voice-to-Ivanti-Neurons for ITSM Integration](docId:8IrZ1U3CARN4Ucn1jzEAz)                              |
| Voice Activity Log                  | Admin                                                                             | [Viewing the Voice Activity Log](docId\:yVgUO6PNbYjnHavSvyXUo)                                                            |

### Role Legend

Admin - Administrator

ChM - Change Manager

ConM - Configuration Manager

DA - Discovery Analyst

DM - Discovery Manager

E - Executive

G - Guests

H - Help Desk Demo

IM - Inventory Manager

KM - Knowledge Manager

LM - License Manager

PPM - Portfolio Manager

PrbM - Problem Manager

PrjM - Project Manager

RelM - Release Manager

RepM - Report Manager

SS - Self Service

SSM - Self Service Mobile

SO - Service Owner

SDA - Service Desk Analyst

SDM - Service Desk Manager

SDACL - Support Desk Analyst for Call Log

SDMCL - Support Desk Manager for Call Log

SSCL - Self Service with Call Log
