---
title: Working with the Survey Metric View
slug: neurons-for-itsm/admin-user-help/enu/latest/working-with-the-survey-metric-view
createdAt: 2026-07-14T19:16:39.538Z
---

- [Viewing the Survey Metrics](docId\:x0GNZH7KHJBCYrV_CkRdv)
- [About the SurveyMetricView Business Object](docId\:x0GNZH7KHJBCYrV_CkRdv)

## Viewing the Survey Metrics

To view the survey metrics, do the following:

1. Log into the Service Desk Console.
2. Open the **Survey Metric View** workspace.

*Survey Metric View Workspace*

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/HS6Yf_TtejeSPA9Yk9k-m_survey-metric-view-workspace.png" alt="Image of the Survey Metric View workspace." position="flex-start" size="40" initialPath="../../Resources/Images/help-images/survey metric view workspace.png" githubPath="Content/Resources/Images/help-images/survey metric view workspace.png" showCaption="false" indent="1"}

3. To view the original record that generated the survey, open a record and click **Go To Parent**.

*Survey Metric View Record*

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/uItmECDMzxEuMNztdM15B_survey-metric-view.png" alt="Image of a survey metric view record." position="flex-start" size="40" initialPath="../../Resources/Images/help-images/survey metric view.png" githubPath="Content/Resources/Images/help-images/survey metric view.png" showCaption="false" indent="1"}

## About the SurveyMetricView Business Object

The **SurveyMetricView** business object has one form and one layout.  It is only available to administrators. The default form shows the following fields for each survey:

| Field            | Description                              |
| ---------------- | ---------------------------------------- |
| Category         | The survey category.                     |
| CI Owner         | The configuration item owner.            |
| Closed Date Time | The date and time the record was closed. |
| BO RecId         | The RecID of the business object.        |
| Numeric Value    | The survey numeric value.                |
| Owner Team       | The record owner team.                   |
| Owner            | The record owner.                        |
| Org Unit         | The record organizational unit.          |
| Service          | The record service.                      |