---
title: Working with Localization
slug: neurons-for-itsm/admin-user-help/enu/latest/working-with-localization
createdAt: 2026-07-14T19:16:47.708Z
---

- [About Localization](docId\:sMIz2gBduytKvIOHXbdw6)
- [Unsupported Localization Features](docId\:sMIz2gBduytKvIOHXbdw6)
- [Setting Up Languages](docId\:lvpBgqv5Z08McUzY43kY3)
- [Using the Ivanti Translation Tool](docId\:c92_3JTtrgiMJUAQt9aTP)
- [Editing Translation Strings](docId\:jlx9V0A2BI-ysh11Hae9z)
- [Translating HTML Content](docId\:wStXP_C2YoqIYR4xuSN51)
- [Importing or Exporting a Translation Spreadsheet](docId\:irBWUgPskQicnyiwxlq9J)
- [Example: Translating Label Expressions](docId\:B8dQmW3iUpXYj3pMicE3I)
- [Translating Quick Actions and Their Prompts](docId\:OGzF3tl2SvbIpPFUmc-SG)
- [Translating the Self Service Action Templates](docId\:cd-z7A9GfPv9eU8cV84Gq)
- [Translating Saved Searches](docId\:S27x5jp-iklfPLqYjgkDU)

## About Localization

You can localize many areas of Neurons for ITSM to serve international customers.

Localization provides the capability to display the user interface in a language-and culture-specific way. Support is provided for non-English languages as well as for different cultures within a language, such as French (France) and French (Canada). The localization tools allow you to set the language for your locale.

:::hint{type="info"}
The terms *culture* and *locale* are used interchangeably.
:::

Localization offers the following:

- Self Service and Service Desk users can select the locale of their choice, and administrators can configure the user interface for each locale. See [Setting Up Languages](docId\:lvpBgqv5Z08McUzY43kY3).
- Service Desk Analysts and Service Desk Managers with permissions to edit quick actions can edit the Self Service templates in the supported languages, as described in [Translating the Self Service Action Templates](docId\:cd-z7A9GfPv9eU8cV84Gq).
- Administrators can translate forms, lists, layouts, saved searches, and quick actions, which users automatically access when choosing their locale. See [Setting Up Languages](docId\:lvpBgqv5Z08McUzY43kY3).
- Administrators can set up the locales and translation strings. See [Using the Ivanti Translation Tool](docId\:c92_3JTtrgiMJUAQt9aTP).
- Administrators can translate label expressions. See [Example: Translating Label Expressions](docId\:B8dQmW3iUpXYj3pMicE3I).
- Administrators can determine who made translation changes and when they were made. See [Using the Ivanti Translation Tool](docId\:c92_3JTtrgiMJUAQt9aTP).
- Prompts used in quick actions can be translated. See [Translating Quick Actions and Their Prompts](docId\:OGzF3tl2SvbIpPFUmc-SG).
- Results from expressions can be translated. See [Expression Grammar](docId\:Pf6GGQn8-_-79wX1mpBId).

## Unsupported Localization Features

- The text strings used for English locales are read-only.
- You cannot configure the user interface to use more than one currency symbol at a time.
- Transactional data (such as that displayed in a list view for a new incident, problem, approval, and so on) is not translated.