---
title: Working with Cost Filters
slug: neurons-for-itsm/admin-user-help/enu/latest/working-with-cost-filters
createdAt: 2026-07-14T19:16:25.273Z
---

1. Log into the Service Desk console.
2. Open the **CI Service** workspace.
3. Open a service record.
4. Click the **Cost Item** tab.
5. To filter the records, click the filter button :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/kTx9HVTXWdgQA7BFkUeSO_filter-button.png" alt caption size="10" width="21" height="22"} next to the desired column name, and select one or more column names.
6. To filter the records specifically by time, select a time period for the start and end dates fields. When you select a time period, the start and end dates are automatically displayed in the fields.
7. After your selections, click **filter**. The records are displayed according to your selection.
8. To remove the filters, click **clear filter**.
9. To group columns, click the filter button :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/kTx9HVTXWdgQA7BFkUeSO_filter-button.png" alt caption size="10" width="21" height="22"} next to the desired column name, and click **Group By This Field**. The items get listed according to the grouped column.
10. To remove the grouping, click the filter button :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/kTx9HVTXWdgQA7BFkUeSO_filter-button.png" alt caption size="10" width="21" height="22"} next to grouped column name, and remove the selection on **Show in Groups**.
11. You can view the total sum for the service on the right-hand side panel. By default, **Separate total for primary cost drivers** is selected.

:::Paragraph{indent="1"}
*Primary Cost Totals are Separated and Sub-Totaled*
:::

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/mqGCjQUfpt0EfB3hOl004_separate-total-for-primary-cost-drivers.png" position="flex-start" size="40" initialPath="../../Resources/Images/Financial-Images/separate-total-for-primary-cost-drivers.png" githubPath="Content/Resources/Images/Financial-Images/separate-total-for-primary-cost-drivers.png" showCaption="false" indent="1"}

12. To move other cost items to the primary cost area, click the **link** icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/1DkyG_DYP0pD9XYW791JE_link.png" alt caption size="10" width="18" height="11"} next to the other cost.

:::Paragraph{indent="1"}
*Link to Other Costs*
:::

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/xYcHgo-dXbPKlckeVPLmf_linking-price-to-primary-cost.png" position="flex-start" size="40" initialPath="../../Resources/Images/Financial-Images/linking-price-to-primary-cost.png" githubPath="Content/Resources/Images/Financial-Images/linking-price-to-primary-cost.png" showCaption="false" indent="1"}

:::Paragraph{indent="1"}
The cost item moves from the **Other Total Costs** to the **Cost Driver Total Cost **area.
:::