---
title: Working with Action Fields
slug: neurons-for-itsm/admin-user-help/enu/latest/working-with-action-fields
createdAt: 2026-07-14T19:16:33.190Z
---

[Working with Action Fields in the Classic Action Designer](docId\:uQXJNIg3-mntRp6BvyJYk)

[Working with Action Fields in the Graphical Action Designer](docId\:uQXJNIg3-mntRp6BvyJYk)

If the specific type of action requires current business object mapping, you can include fields and values. Additional fields give you more control over the results of your action.

Sometimes the fields and buttons do not appear until you select a business object reference. For example, when creating the **Insert Child Object** action, you must select the child business object reference before the field options appear.

Some actions allow you to include fields and values.

| Field       | Description                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| ----------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Field Name  | To enter a field name, do one of the following:<br />Begin typing the field name. As you type, a list of field names displays from which you can select a field.<br />Choose a field from the drop-down list.<br />Click the folder icon to the right of the field. In the resulting dialog, expand the **Fields** folder and select a field.                                                                                                            |
| Field Value | Enter an expression, built-in function, or a value. Click **Edit Expression**:inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/OiexOHHezjKckX6JBc3Wy_edit-expression.png" alt caption size="10" width="20" height="14"} to open the Expression Editor. In the Classic Action Designer you can also drag and drop a field or relationship from the **Insert a Field** tab, or a function from the **Insert a Function** tab. |

## Working with Action Fields in the Classic Action Designer

This section describes how to add, modify or remove a field for an action in the Classic Action Designer.

:::hint{type="info"}
If your action(s) includes deprecated action(s), you will either be warned about limited editing functionality (CAD), or these actions won't be visible (GAD).
:::

### Adding a Field to an Action

1. From the Configuration console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have actions appears.
2. Click **Add/Edit** to see the actions for the business object. The application displays the Action Designer selection popup.
3. Select **Classic Action Designer**
4. Open an action from either the **Your Actions** or the **Create New Actions** tab.
5. Click **add** :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/-xC2rFf08JbJHTGUTd_A3_addgreen.png" alt caption size="10" width="17" height="15"}. A new blank field is inserted below the line you clicked.

*Adding a Field to an Action*

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/WYXMw7cSAKDY5t0qn-eEx_quickactionaddfield.png" alt="Adding a field to an action" position="flex-start" size="40" initialPath="../../Resources/Images/help-images/quick_action_add_field.png" githubPath="Content/Resources/Images/help-images/quick_action_add_field.png" showCaption="false" indent="1"}

6. Enter the field parameters as needed.
7. Repeat to add more fields.
8. Click **Save**.

### Modifying a Field for an Action

1. From the Configuration console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have actions appears.
2. Click **Add/Edit** to see the actions for the business object. The application displays the Action Designer selection popup.
3. Select **Classic Action Designer**
4. Open an action from either the **Your Actions** or the **Create New Actions** tab.
5. Click in the field to modify.
6. Make your changes.
7. Click **Save**.

### Removing a Field from an Action

1. From the Configuration console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have actions appears.
2. Click **Add/Edit** to see the actions for the business object. The application displays the Action Designer selection popup.
3. Select **Classic Action Designer**
4. Open an action from either the **Your Actions** or the **Create New Actions** tab.
5. Click **delete** :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/36wp44StYgWRScATebSZs_deleteredx.png" alt caption size="10" width="14" height="13"}. The field disappears from the interface.
6. Click **Save**.

## Working with Action Fields in the Graphical Action Designer

This section describes how to add, modify or remove a field for an action in the Graphical Action Designer.

:::hint{type="info"}
If your action(s) includes deprecated action(s), you will either be warned about limited editing functionality (CAD), or these actions won't be visible (GAD).
:::

### Adding a Field to an Action

1. From the Configuration Console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have actions appears.
2. Click **Add/Edit** to see the actions for the business object. The application displays the Action Designer selection popup.
3. Select **Graphical Action Designer**
4. Open an action from either the **Your Actions** tab, or drag an action from the **New Actions** tab onto the Design Board.
5. Select the action block on the Design Board to view the **Settings** section.
6. In the **Settings** section, select the **Block** tab.
7. Click **Add Field** below the last field displayed in the **Block** tab. A new blank field is inserted.
8. Enter the field parameters as needed.
9. Repeat to add more fields.

:::hint{type="info"}
You can drag fields up/down to change the position order in the list. Select **Drag Row** :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/J6mszAreu57d_CZ132X23_graphicaldesignerdragfieldrow.png" alt caption size="10" width="19" height="24"} on the field you want to move and drag into position.
:::

10. Click **Save**.

### Modifying a Field for an Action

1. From the Configuration Console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have actions appears.
2. Click **Add/Edit** to see the actions for the business object. The application displays the Action Designer selection popup.
3. Select **Graphical Action Designer**
4. Open an action from either the **Your Actions** tab, or drag an action from the **New Actions** tab onto the Design Board.
5. Select the action block on the Design Board to view the **Settings** section.
6. In the **Settings** section, select the **Block** tab.
7. Click in the field to modify.
8. Make your changes.
9. Click **Save**.

### Removing a Field from an Action

1. From the Configuration console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have actions appears.
2. Click **Add/Edit** to see the actions for the business object. The application displays the Action Designer selection popup.
3. Select **Graphical Action Designer**
4. Open an action from either the **Your Actions** tab, or drag an action from the **New Actions** tab onto the Design Board.
5. Select the action block on the Design Board to view the **Settings** section.
6. In the **Settings** section, select the **Block** tab.
7. Click **delete** :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/36wp44StYgWRScATebSZs_deleteredx.png" alt caption size="10" width="14" height="13"} at the right of a field entry. The field disappears from the interface.
8. Click **Save**.
