---
title: Wait Workflow Block
slug: neurons-for-itsm/admin-user-help/enu/latest/wait-workflow-block
createdAt: 2026-07-14T19:16:42.332Z
---

The **Wait** workflow block waits for a condition specified in the workflow block to become true, or for a timer to expire. By default, exit ports for this block allow for separate workflow paths for these events.

:::hint{type="info"}
Defining parameters and conditions from the Design form interrupts the wait workflow block execution.
:::

*Wait Workflow Block Properties*

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The timeout behavior is as follows:

If value-based timer (such as duration) is specified by values

| days | == | null && hours == null && minutes == null, | then infinite timeout or never times out                                                 |
| ---- | -- | ----------------------------------------- | ---------------------------------------------------------------------------------------- |
| days | =  | 0 && hours = 0 && minutes = 0,            | then immediately times out and timeout exit is used                                      |
| days | >  | 0 && hours > 0 && minutes > 0,            | then combined value is set as the timeout and exit timeout is used when the time passes. |

:::hint{type="info"}
The maximum number of days allowed is 30, if it exceeds 30, a validation error is displayed.
:::

If field-based timer

| fieldvalue | ==  | null,   | then infinite timeout or never times out                                                |
| ---------- | --- | ------- | --------------------------------------------------------------------------------------- |
| fieldvalue | \<= | UtcNow, | then immediately times out and timeout exit used                                        |
| fieldvalue | >   | UtcNow, | then combined value is set as the timeout and exit timeout is used when the time passes |

## Exit Ports

You can define additional exit ports under the **Exits Configuration** tab. See [Exits Configuration](docId:2fjNujhoknltFtIrNvqqg).

| Exit Port | Description                                                                                          |
| --------- | ---------------------------------------------------------------------------------------------------- |
| OK        | Continue to the next block.                                                                          |
| Timed Out | General exit port for a failed integration action. A logical next step is to trigger a notification. |

## Properties

| Property        | Description                                                                                                            |
| --------------- | ---------------------------------------------------------------------------------------------------------------------- |
| Title           | A unique name for the workflow block.                                                                                  |
| Timeout         |                                                                                                                        |
| Field           | The due date is generated relative to the field selected from the drop-down list.                                      |
| Duration        | Defines the due date according to the interval defined in the **Days**, **Hrs** (hours), and **Mins** (minutes) fields |
| Wait Conditions |                                                                                                                        |
| AND / OR        | The child filter condition.                                                                                            |
| Field           | The operand. Select from the drop-down list.                                                                           |
| Operator        | An additional operator. Select from the drop-down list.                                                                |
| Value           | Adds a value. Depending on the child business object, this can be a drop-down list or calendar selection.              |

## Actions

| Button                                                                                                                                                         | Action                                    |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------- |
| :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/v1Pc4eQutsHDouKiALj1F_add.png" alt caption size="10" width="20" height="16"}    | Adds an expression to the workflow block. |
| :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/x0Gj5FGSYrXBu80Fr8i50_delete.png" alt caption size="10" width="19" height="16"} | Removes an expression from the list.      |
| Save                                                                                                                                                           | Commits your settings.                    |
| Cancel                                                                                                                                                         | Exits without saving.                     |