---
title: Viewing the Logging Configuration
slug: neurons-for-itsm/admin-user-help/enu/latest/viewing-the-logging-configuration
createdAt: 2026-07-14T19:16:24.883Z
---

1. Log into the Neurons for ITSM application.
2. Open the **Logging Configuration** workspace. The application displays the **Logging Configuration** workspace, listing the default log settings.

*Logging Configuration Workspace*

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## Configuring Logging

Each time that you run a service, the application can create a log.

1. Log in to Neurons for ITSM.
2. Open the **Logging Configuration** workspace.
3. Click** New Record**. The application displays the new record page.
4. Enter information into the fields.

| Field        | Description                                                                                                                                                                           |
| ------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Service Name | Name of the service. This list is populated from the **Service Name** workspace in the Neurons for ITSM Configuration Database. See [Logging Services](docId\:C5RLJJj4XtAVEneBq4h65). |
| Log Level    | The log level. See [Logging Levels](docId\:C5RLJJj4XtAVEneBq4h65).                                                                                                                    |

5. Click **Save**.

## Enable/disable Script Logging

You can enable or disable additional logs for scripts (**Service Name** is **Script**) using the [DisableScriptLevelLogging ](docId\:dgB4V84eDR0Axvy7MLnNF)Global Constant.

Prior to version 2023.1, when executing scripts, additional logs were generated overriding the configuration. Starting from version 2023.1, you can decide to include or exclude the additional logs such as the INFO level logs, using the **DisableScriptLevelLogging **Global Constant.

### To enable/disable Script Logging

- From the Configuration console, add the Global Constant **DisableScriptLevelLogging**.

:::Paragraph{indent="1"}
For more info on adding a Global Constant, see [Working with Global Constant](docId\:mirDh_rHcg0jeI2i56fMm).
:::

**Enable DisableScriptLevelLogging**:

- Set the value of the **DisableScriptLevelLogging** Global Constant as **True**.

:::Paragraph{indent="1"}
When executing scripts, additional logs that do not adhere to the configuration will not get logged anymore.
:::

**Disable DisableScriptLevelLogging**:

- Set the value of the **DisableScriptLevelLogging** Global Constant as **False**.

:::Paragraph{indent="1"}
When executing scripts, the logs are generated as they were prior to 2023.1. That is, all additional logs such as INFO level logs are also generated.
:::

:::hint{type="info"}
When the **DisableScriptLevelLogging **Global Constant is not added to the application, the functionality works same as when the **DisableScriptLevelLogging **is set as False. That is, additional logs are generated.
:::