---
title: Using the UserCanAccessRequestOffering Web Method
slug: neurons-for-itsm/admin-user-help/enu/latest/using-the-usercanaccessrequestoffering-web-method
createdAt: 2026-07-14T19:16:32.026Z
---

Checks if the current user is entitled to access the specified request offering.

## Request Syntax

public FRSHEATUserCanAccessReqOfferingResponse UserCanAccessRequestOffering(string sessionKey, string tenantId, string loginId, string reqOfferingName)

## Parameters

- **sessionKey**: The session key from the **Connect** web method.
- **tenantId**: The tenant for which the session key is authenticated.
- **loginId**: The login ID of the user.
- **reqOfferingName**: The name of the request offering.

## Return Value

**FRSHEATUserCanAccessReqOfferingResponse** object, defined as follows:

public class FRSHEATUserCanAccessReqOfferingResponse

    \{

public string status \{ get; set; }

public string exceptionReason \{ get; set; }

public bool canAccess \{ get; set; }

    }

The **FRSHEATUserCanAccessReqOfferingResponse** class has the following fields:

- **status**: Provides a status about the state of the connection. The table below contains a full description of the available status values.
- **exceptionReason**: Contains exception information, if the application throws an exception when running this web method.
- **canAccess**: Indicates if the user is entitled to access the specified request offering.

The following table lists the available status values and describes how to interpret them.

| <font color="#FFFFFF">Status</font> | <font color="#FFFFFF">Explanation</font>                                                                                                                                               |
| ----------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Success**                         | Successfully retrieved the user and request offering in the tenant. Review the **canAccess** field<br />to determine if the specified user is entitled to access the request offering. |
| **UserNotFound**                    | The tenant does not contain a user record with the specified login ID. Ensure that the login ID is spelled correctly.                                                                  |
| **OfferingNotFound**                | The tenant does not contain a request offering with the specified name. Ensure that the name is spelled correctly.                                                                     |
| **Error**                           | An error was encountered during the execution of this web method.  Inspect the corresponding **exceptionReason** field to determine why the web method has failed.                     |

## Example

string loginId = "ASimon";

string reqOfferingName = "Domain Password Reset";

FRSHEATUserCanAccessReqOfferingResponse canAccessReqOfferingResponse = frSvc.UserCanAccessRequestOffering(sessionKey, tenantId, loginId, reqOfferingName);

if (canAccessReqOfferingResponse.status == "Success")

            \{

if (canAccessReqOfferingResponse.canAccess)

                \{

Console.WriteLine("User  can access the Request Offering ", loginId, reqOfferingName);

                }

else

                \{

Console.WriteLine("User  has no access to the Request Offering ", loginId, reqOfferingName);

                }

            }