---
title: Using the GetCategories Web Method
slug: neurons-for-itsm/admin-user-help/enu/latest/using-the-getcategories-web-method
createdAt: 2026-07-14T19:16:40.278Z
---

Returns the list of available categories for the Service Catalog.

## Request Syntax

publicFRSHEATGetCategoriesResponse GetCategories(string sessionKey, string tenantId)

## Parameters

- **sessionKey**: The session key from the **Connect** web method.
- **tenantId**: The tenant for which the session key is authenticated.

## Return Value

**FRSHEATGetCategoriesResponse** object, defined as follows:

public classFRSHEATGetCategoriesResponse

    \{

public string status \{ get; set; }

public string exceptionReason \{ get; set; }

public List\<FRSHEATServiceReqCategory> srCategories \{ get; set; }

    }

The **FRSHEATIntegrationFindBOResponse** class has the following fields:

- **status**: Provides a status about the state of the connection. The table below contains a full description of the available status values.
- **exceptionReason**: Contains exception information, if the application throws an exception when running this web method.
- **srCategories**: Contains a list of **FRSHEATServiceReqCategory** objects, each of which represents the category value in the Service Catalog.

The **FRSHEATServiceReqCategory** class is defined as follows:

public class FRSHEATServiceReqCategory

    \{

public string strRecId;

public string strName;

public string strDescription;

    }

The **FRSHEATServiceReqCategory** class has the following fields:

- **strRecId**: The RecID corresponding to the category value.
- **strName**: The name of the category.
- **strDescription**: The description for the category.

The following table lists the available status values and describes how to interpret them.

| <font color="#FFFFFF">Status</font> | <font color="#FFFFFF">Explanation</font>                                                                                                                           |
| ----------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Success**                         | Successfully retrieved the list of categories in the Service Catalog. This list is available in the **srCategories** field.                                        |
| **Error**                           | An error was encountered during the execution of this web method.  Inspect the corresponding **exceptionReason** field to determine why the web method has failed. |

## Example

FRSHEATGetCategoriesResponse getCategoriesResponse = frSvc.GetCategories(authSessionKey, tenantId);

if (getCategoriesResponse.status == "Success")

            \{

foreach (FRSHEATServiceReqCategory srCategory in getCategoriesResponse.srCategories)

                \{

Console.WriteLine("Category: ", srCategory.strName);

                }

            }