---
title: Using the DeleteObject Web Method
slug: neurons-for-itsm/admin-user-help/enu/latest/using-the-deleteobject-web-method
createdAt: 2026-07-14T19:16:23.624Z
---

Deletes the specified business object record.

## Request Syntax

FRSHEATIntegrationDeleteBOResponse DeleteObject(string sessionKey, string tenantId, ObjectCommandData commandData)

## Parameters

- **sessionKey**: The session key from the **Connect** web method.
- **tenantId**: The tenant for which the session key is authenticated.
- **commandData**: A structure containing information about the creation request.

## Return Value

**FRSHEATIntegrationDeleteBOResponse** object, defined as follows:

public class

    \{

public string status \{ get; set; }

public string exceptionReason \{ get; set; }

    }

The **FRSHEATIntegrationDeleteBOResponse** class has the following fields:

- **status**: Provides a status about the state of the connection. The table below contains a full description of the available status values.
- **exceptionReason**: Contains exception information, if the application throws an exception when running this web method.

The following table lists the available status values and describes how to interpret them.

| Status      | Explanation                                                                                                                                                                                                                                                                                                                 |
| ----------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Success** | Successfully deleted the business object record. This web method also returns a status of success if it cannot find the specified record in the tenant.                                                                                                                                                                     |
| **Error**   | Cannot delete the business object record.  <br /><br />Typically the error occurs if the specified business object does not exist in the application. The message is:<br /><br />definition for business object \<BusinessObject># was not found<br /><br />Ensure that the specified business object exists in the tenant. |

## Example

The following example deletes the incident record with the specified RecID.

ObjectCommandData data = new ObjectCommandData();

data.ObjectType = "Incident#";

data.ObjectId = "96F889A8CE6E4F9C8B3A99852F788670";

FRSHEATIntegrationDeleteBOResponse response = frSvc.DeleteObject(authSessionKey, tenantId, data);

if (response.status != "Success")

\{

Console.WriteLine("Ran into the following error when deleting the record: " + response.exceptionReason);

}