---
title: Switch Workflow Block
slug: neurons-for-itsm/admin-user-help/enu/latest/switch-workflow-block
createdAt: 2026-07-14T19:16:30.857Z
---

The **Switch** workflow block allows a Boolean decision to be made between fields, literal, system function, and global values. You can define multiple exit ports depending on the decision, routing the workflow to different blocks.

*Switch Workflow Block Properties*

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*Switch Workflow Block Exits Configuration Tab*

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## Exit Ports

| Exit Port | Description                                                     |
| --------- | --------------------------------------------------------------- |
| Default   | The exit port is defined under the **Exits Configuration** tab. |

## Properties

| Property    | Description                            |
| ----------- | -------------------------------------- |
| Title       | A unique name for the workflow block.  |
| Description | A summary description of the workflow. |

## Exits Configuration

| Property        | Description                                                      |
| --------------- | ---------------------------------------------------------------- |
| Create New Exit |                                                                  |
| Title           | The exit port title.                                             |
| AND or OR       | The first operator to apply.                                     |
| Field           | An operand. Select from the drop-down list.                      |
| Operator        | An additional operator to apply. Select from the drop-down list. |
| Value           | The value. Select from the drop-down list.                       |

## Actions

| Button | Action                 |
| ------ | ---------------------- |
| Save   | Commits your settings. |
| Cancel | Exits without saving.  |