---
title: Substring
slug: neurons-for-itsm/admin-user-help/enu/latest/substring
createdAt: 2026-07-14T19:16:32.462Z
---

Returns a string containing a substring of consecutive characters from another string.

## Syntax

Substring(text,startPosition,length)

## Enabled For

For a description of the business object categories, see [Notes on "Enabled For"](docId\:u26v9feCFs6iLwA0-PVJd).

| Business Object Category                                                                    | Yes/No |
| ------------------------------------------------------------------------------------------- | ------ |
| Business Rules: Before-Save Rules                                                           | Yes    |
| Business Rules: Calculation Rules (After Save, with or without Also Recalculate on Load)    | Yes    |
| Business Rules: Calculation Rules (Before Save or Always, without Also Recalculate On Load) | Yes    |
| Business Rules: Calculation Rules (Before Save or Always, with Recalculate On Load)         | Yes    |
| Business Rules: Editing Rules                                                               | Yes    |
| Business Rules: Initialization Rules                                                        | Yes    |
| Business Rules: Read Only Rules                                                             | Yes    |
| Business Rules: Required Rules                                                              | Yes    |
| Business Rules: Validation Rules                                                            | Yes    |
| Client Expressions                                                                          | Yes    |
| Object Permissions                                                                          | Yes    |
| Services                                                                                    | Yes    |
| LDAP                                                                                        | Yes    |
| Mobile                                                                                      | Yes    |
| Quick Actions (except UI Quick Actions)                                                     | Yes    |
| UI Quick Actions                                                                            | Yes    |
| Reports                                                                                     | Yes    |
| Search/Dashboard without field references                                                   | Yes    |
| Search/Dashboard with field references                                                      | Yes    |

## Parameters

| Parameter     | Description                                                                                               |
| ------------- | --------------------------------------------------------------------------------------------------------- |
| text          | The text from which to extract the substring.                                                             |
| startPosition | The position of the first character to include in the output. The first character starts with position 1. |
| length        | (Optional) The length of the substring.                                                                   |

## Return Value

:::Paragraph{indent="1"}
Text value.
:::

## Example

$(Substring(Symptom, 21, 7))

:::Paragraph{indent="1"}
If the **Symptom** field in the current business object contains the following:
:::

:::Paragraph{indent="1"}
*Printer seems to be working fine for others. His setup for the printer is fine.*
:::

:::Paragraph{indent="1"}
It returns the substring starting with the 21st character and continues for 7 characters. The result of this function in this example is *working*.
:::

:::Paragraph{indent="1"}
See also [Substring0](docId:026qfCaEhXiIkMRktLMfF)().
:::