---
title: Start Remote Control Quick Action
slug: neurons-for-itsm/admin-user-help/enu/latest/start-remote-control-quick-action
createdAt: 2026-07-14T19:16:31.206Z
---

- [About the Start Remote Control Quick Action](docId\:OeQb3lSwP3lxXzJxfTS6S)
- [Parameters](docId\:OeQb3lSwP3lxXzJxfTS6S)

## About the Start Remote Control Quick Action

The **Start Remote Control** action allows you to create a remote control session as a part of a composite Quick Action. Remote control settings are configured via [ITSM EPM Remote Control Integration](docId\:ECVK1Yqre6onjl2AoIQws).

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/nRimSiDBo9fFymmd4-tub_qa-start-remote-control-block.png" alt="The start remote control quick action block in the graphical action designer" position="flex-start" size="40" initialPath="../../../../Resources/Images/help-images/qa start remote control block.png" githubPath="Content/Resources/Images/help-images/qa start remote control block.png" showCaption="false"}

## Parameters

To access the parameters, select the **Action Block** to display them in the **Settings** pane.

### Action Block Settings

**Block Label**: A unique name for the block. This is useful to identify each action when you have more than one of the same action block added or cloned in the design area.

1. Click **Open SRC Editor** to open the **Remote Control Operator Options** workspace.
   1. **Start Remote Control in Admin Mode**: Check this box to start the remote control session as an **Administrator**.
   2. **Select Option for Launching Operator Console**: Select the correct option for the purpose of your action:
      - **Run operator console plugin in browser**: Runs Operator Console as a plugin in the browser. The Plugin is available for **Chrome** as an **Extension** and for **Firefox** as an **Add-on**. If the plugin is not available, operatorconsole.exe will be downloaded, and you must launch it manually.

        :::hint{type="info"}
        This option is not available for **Internet Explorer**.
        :::
      - **Download operatorconsole.exe**: Always downloads operatorconsole.exe; you must manually launch the application after download.
      - **Run HTML5 operator console**: Runs the HTML5 version of **Operator Console** in the browser. If the browser does not support HTML5, the action will download operatorconsole.exe, and you must launch it manually.

        :::hint{type="info"}
        This option may not have some features like file transfer or launching console in Administrator Mode.
        :::
   3. **Use plugin for launching Remote control client exe**: Check this box to use a plugin on the client side to reuse and launch the remote control client.
      - Client.exe downloads once.
      - Available for **Chrome** as an **Extension** and for **Firefox** as an **Add-on**.

        :::hint{type="info"}
        If the plugin is unavailable, the Quick Action downloads client.exe for every new session.
        :::
   4. **Ok**: Click **Ok **to commit and save your changes in the **SRC Editor**.
   5. **Cancel**: Click **Cancel** to exit the **SRC Editor** without saving your changes.
2. Click **Save** to commit your changes.

### Start Block Settings

These settings are accessed by selecting the **Start Block**, refer to [Start Block Settings](docId:2Wq6ihUN2zxiR21eA3M7g).