---
title: SR DSM Integration Workflow Block
slug: neurons-for-itsm/admin-user-help/enu/latest/sr-dsm-integration-workflow-block
createdAt: 2026-07-14T19:16:32.462Z
---
The **SR DSM Integration** workflow block performs the integration between the HEAT DSM server and Neurons for ITSM, such as provisioning and reinstalling computers and installing and uninstalling software.
*SR DSM Integration Workflow Block Properties*
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## Exit Ports
| Exit Port | Description |
| --------- | ---------------------------------------------------------------------------------------------------- |
| OK | Continue to the next block. |
| Failed | General exit port for a failed integration action. A logical next step is to trigger a notification. |
## Properties
| Property | Description |
| --------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Title | A unique name for the workflow block. |
| DSM Request Type Field | The request type. On choosing an option from the drop-down list, other fields appear based on your selection.
Provision computer
Reinstall computer
Install software
Uninstall software |
| Computer(s) | The computer type. |
| Hardware Profile | The hardware profile. Appears when you choose **Provision Computer** from the **DSM Request Type** field. |
| Software Provisioning Profile | The software provisioning profile. Appears when you choose **Provision Computer** from the **DSM Request Type** field. |
| Software List | The software list. Appears when you choose **Provision Computer** from the **DSM Request Type** field.
Click the **add** icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/v1Pc4eQutsHDouKiALj1F_add.png" alt caption size="10" width="20" height="16"} to add a field and choose more software. Repeat as needed.
Click the **delete** icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/x0Gj5FGSYrXBu80Fr8i50_delete.png" alt caption size="10" width="19" height="16"} next to the field to remove from the list. |
| Execute Immediately? | The execution type. |
| Recalculation Installation Order? | The installation order. Appears when you choose **Reinstall Computer** from the **DSM Request Type** field. |
| FRS Software | The software. Appears when you choose **Install Software** from the **DSM Request Type** field. |
| Package or Set | The package or set. Appears when you choose **Install Software** from the **DSM Request Type** field. |
| Software | The software. Appears when you choose **Uninstall Software** from the **DSM Request Type** field. |
## Actions
| Button | Action |
| ------ | ---------------------- |
| Save | Commits your settings. |
| Cancel | Exits without saving. |