---
title: Showing or Hiding Master Incident Functions
slug: neurons-for-itsm/admin-user-help/enu/latest/showing-or-hiding-master-incident-functions
createdAt: 2026-07-14T19:16:42.704Z
---

This feature is available only for Neurons for ITSM customers using release 2016.2 or later.

1. Log in to Neurons for ITSM using the **Administrator** role, and click **Configure Application**.
2. From the **Settings** panel go to **Build** > **Global Constants**.
3. Find the **Show Master Incident Feature** in the **Name** column.
4. Click in the **Value** column to change the setting:
   - **True** enables and displays the **Declare as Master Incident** and **Update Related Incident** controls.
   - **False** hides the check boxes. The **Declare as Master Incident** and **Update Related Incident** controls no longer appear on the Incident pages. The **Master Incident** and **Related Incidents** tabs are now also unavailable.
5. Click **Save**. The changes will affect any role that can view the **Incident Management** workspace.