---
title: Show a Popup Quick Action
slug: neurons-for-itsm/admin-user-help/enu/latest/show-a-popup-quick-action
createdAt: 2026-07-14T19:16:44.790Z
---

**Role**: Administrator

**Minimum Version**: Ivanti Neurons for ITSM 2023.4

**Prerequisites**: To use this Quick Action, set the global constant **EnableActionService** to **True**. If **EnableActionService** is not available in upgraded instances, you can manually add it. For more refer to [Working with Global Constants](docId\:mirDh_rHcg0jeI2i56fMm).

## About the Show a Popup Quick Action

Use the **Show a Popup** action to generate a popup window during a composite action. Configure it to display a message for users, enabling them to move the composite action to its next step or to cancel it. If the user chooses to cancel, the action is terminated.

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/SV0LWZ-yTXCpp1as2Q72A_qa-show-a-popup-block-gad.png" alt="image of the show a pop-up block" position="flex-start" size="40" initialPath="../../../../Resources/Images/help-images/qa show a popup block gad.png" githubPath="Content/Resources/Images/help-images/qa show a popup block gad.png" showCaption="false"}

:::hint{type="info"}
When using a **Show a Popup** action either as a standalone popup action or part of a composite action, would not have any effect when executed from a workflow. Also, ensure to execute it before any subsequent action you want it to act upon in the Graphical Action Designer. See [Example: Using the Show a Popup Quick Action (GAD)](docId\:JdaPpjtylISUQHcOlY1eg).
:::

## Parameters

To access the parameters, select the **Action Block** to display them in the **Settings** pane.

### Action Block Settings

You must complete all required fields to save your Quick Action.

- **Block Label**: A unique name for the block. This is useful to identify each action when you have more than one of the same action block added or cloned in the design area.
- **Title**: Enter a title for the pop-up window. You can also enter an expression to define the title.
- **Contents**: Enter a message to display in the pop-up window. You can type a text message, or define an expression to display a value in the contents of the pop-up window.
- **Buttons**: Select to display an **OK** button, or **OK** and **Cancel** buttons.
  - Selecting the **OK** button progresses the action.
  - Selecting the **Cancel** button stops the action from progressing and terminates the action.

### Start Block Settings

These settings are accessed by selecting the **Start Block**, refer to [Start Block Settings](docId:2Wq6ihUN2zxiR21eA3M7g).