---
title: Setting Up the Application
slug: neurons-for-itsm/admin-user-help/enu/latest/setting-up-the-application
createdAt: 2026-07-14T19:16:24.186Z
---

Use the **Application Setup** workspace to initially set up your Neurons for ITSM application. After the initial setup, you can access various parts of the **Application Setup** workspace from the Configuration Console to modify the settings.

Before you initially set any application parameters, the application displays a **Setup Wizard** link on the Neurons for ITSM pages. After you run the setup wizards and save your settings, the **Setup Wizard** link no longer appears.

The following are the steps:

- [Accessing the Application Setup Workspace](docId\:IZzWdgowQyqp2Q-YsgYXS)
- [Entering Account Information](docId\:UaG7AWdkQfZKwgHl_ZOjI)
- [Adding Customer Information](docId\:p0Kvb2e8VcQ_5mdXW0TC_)
- [Setting Up Incident Management](docId\:mzI2nU028g3azTrr1fAom)
- [Configuring the Service Desk](docId\:wFrpuMQa15Cu7GOAjy1ok)
- [Setting Up Change Enablement](docId:4logjsa7uFXshFmASW5HJ)
- [Setting Up Request Management](docId\:YJ81_fzp1TWgcwCS76HYL)
- [Configuring the Self-Service Portal](docId\:d38247FbpZtWcWAmr8BsJ)
- [Adding Users to the System and Assigning Roles to Users](docId\:ScfHhXj_Yda-dEfx6sWBb)
- [Reviewing and Finishing the Application Setup](docId\:E9d9EQ67gQI23wNBofEW1)
- [Working with Demo Data](docId\:vnlQsLWr5zGWSLLgtOeYD)

## Accessing the Application Setup Workspace

1. From the Configuration Console, click **Configure > Organization Profile > Application Setup** to open the **Application Setup** workspace. By default, it goes to the **Application Setup - Organization Information** page.

:::Paragraph{indent="1"}
*Application Setup Workspace*
:::

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/aQ42RlAz7PktoXcaKVRFM_application-setup.png" alt="The Application Setup workspace." position="flex-start" size="80" initialPath="../../Resources/Images/help-images/application setup.png" githubPath="Content/Resources/Images/help-images/application setup.png" showCaption="false" width="1090" height="649" darkWidth="1090" darkHeight="649" indent="1"}

:::Paragraph{indent="1"}
The application displays a list of available pages. You can access each page in the order provided, or skip around and enter information as needed.
:::

:::Paragraph{indent="1"}
After initially entering information, you can go back and change the settings in these pages.
:::

2. Go to [Entering Account Information](docId\:UaG7AWdkQfZKwgHl_ZOjI).