---
title: Setting up Favorites in Self Service Mobile
slug: neurons-for-itsm/admin-user-help/enu/latest/setting-up-favorites-in-self-service-mobile
createdAt: 2026-07-14T19:16:29.028Z
---

## Enabling the Global Constant

To make the Favorite feature available for the Self Service Mobile users, enable the Global Constant:

1. Log in to Neurons for ITSM as an Administrator.
2. Open the Configuration console > **Global Constants** > set the **SSMFavoritesEnabled** option as **True** > **Save**.

## Setting up Favorite items to be displayed in the Home page

If the items marked as Favorite should be displayed in the Self Service Mobile Home page:

1. Log in to Neurons for ITSM Self Service Mobile portal.
2. Change your role to Administrator.
3. Click the Settings icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/85JGm8T54J009Myc9gZa8_setting-icon-2.png" alt caption size="10" width="16" height="17"} from the top menu.
4. Click the Settings icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/TQY_rcFizB_emwKPFNpwo_settingsicon.png" alt caption size="10" width="15" height="16"} from the widget you want to edit to change the **Data Source**.
5. Click the drop-down list of the **Data Source** field and select **Favorite**.

:::hint{type="info" indent="1"}
Only List widget will the Favorite option.
:::

6. Click **Save**.

:::hint{type="info" indent="1"}
- This feature is available only if the Global Constant **SSMFavoritesEnabled** is enabled.
- At anytime if the Global Constant **SSMFavoritesEnabled** is disabled, and the widgets were configured to display the Favorite data, the list will be blank. You have to change the Data Source of the widget or enable the Global Constant **SSMFavoritesEnabled**.
:::