---
title: Search and Unlink Quick Action
slug: neurons-for-itsm/admin-user-help/enu/latest/search-and-unlink-quick-action
createdAt: 2026-07-14T19:16:50.966Z
---

- [About the Search and Unlink Quick Action](docId\:c11-WL_q4DLQWDqI79erz)
- [Parameters](docId\:c11-WL_q4DLQWDqI79erz)
- Classic Action Designer: [Search and Unlink Action](docId\:wD9iCUJoWplTkW0U2-1N7)

## About the Search and Unlink Quick Action

The **Search and Unlink** action searches for and unlinks a business object record from another record. For example, you can unlink a configuration item record from an incident.

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/eJ0BgAGXJwURkMZ1hwQHQ_qa-search-and-unlink-block-gad.png" alt="Image of the Search and Unlink Quick Action block" position="flex-start" size="40" initialPath="../../../../Resources/Images/help-images/qa search and unlink block gad.png" githubPath="Content/Resources/Images/help-images/qa search and unlink block gad.png" showCaption="false" width="357" height="98" darkWidth="357" darkHeight="98"}

## Parameters

To access the parameters, select the **Action Block** to display them in the **Settings** pane.

### Action Block Settings

- **Block Label**: A unique name for the block. This is useful to identify each action when you have more than one of the same action block added or cloned in the design area.
- **Condition Editor**: Click **Condition Editor** to open the **Condition Editor** workspace in the Graphical Action Designer.

  ::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/jMU5ZxaCgt0YMWCZVOyD0_qa-condition-editor-gad.png" alt="Image of the Condition Editor in the Graphical Action Designer workspace" position="flex-start" size="40" initialPath="../../../../Resources/Images/help-images/qa condition editor gad.png" githubPath="Content/Resources/Images/help-images/qa condition editor gad.png" showCaption="false" width="1273" height="241" darkWidth="1273" darkHeight="241"}

  - **Relationship**: The relationship between the current business object and the business object from which you want to unlink. Select the desired relationship from the dropdown menu.

    :::hint{type="info"}
    The relationship you choose will dictate how the resulting dropdown menus and options populate and interact.
    :::
  - **Where**: When you select the relationship, the first of three dropdown menus populates with the master and related fields to evaluate and link.
    - **Find Where**: Where to search.
    - **Operator**: A comparison operator.
    - **String**: A string to use for comparison.
      - Enter a string manually or click the :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/OjqJICL8vxm8hpR633CZg_fx-function.png" alt caption width="13" height="14"} icon to open the **Expression Editor** and enter an expression to use for comparison.
    - **Add **:inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/iA42m8Y4Twd8e6-_7vsEE_add-icon.png" alt caption width="15" height="15"}  another parameter to the search. Use the dropdown menu to select an **AND** or an **OR** search parameter.
    - **Delete** :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/zYRqal3s-8bbdT44b77Ur_deleteicon1.png" alt caption size="10" width="15" height="18"} the search parameter.

Click **Save** to commit your changes.

### Start Block Settings

These settings are accessed by selecting the **Start Block**, refer to [Start Block Settings](docId:2Wq6ihUN2zxiR21eA3M7g).