---
title: Run Web Service Quick Action
slug: neurons-for-itsm/admin-user-help/enu/latest/run-web-service-quick-action
createdAt: 2026-07-14T19:16:43.403Z
---

- [About the Run Web Service Quick Action](docId\:LADGHBmRhoNbwRd-23Nww)
- [Parameters](docId\:LADGHBmRhoNbwRd-23Nww)
- Classic Action Designer: [Run Web Service Quick Action](docId\:FEOCoB4ATbVX_y-sOwf0-)

## About the Run Web Service Quick Action

Use the process described in [Working with Web Service Script Integration](docId:_lWxVA3flkQbDhYfjbuD_) to use a web service to work with data from an external application. The **Run Web Service** action obtains information from a web service.

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## Parameters

To access the parameters, select the **Action Block** to display them in the **Settings** pane.

### Action Block Settings

- **Block Label**: A unique name for the block. This is useful to identify each action when you have more than one of the same action block added or cloned in the design area.
- **WSDL URL**: The URL of the WSDL document. Click **Load Service Definition** to import the settings in the document. This is the equivalent to the service reference in the web service script.
- **Service Name**: The service to use. This is equivalent to the web service list.
- **Operation Name**: The operation (method) to use. This is equivalent to the method list.
- **Basic Authentication**: Specifies if basic authentication is used, which means that you must supply a user ID and password.
- **Domain Name**: The domain name to use.
- **User ID**: A valid user name or ID.
- **Password**: A valid password for the user ID.
- **Store Error Message**: If there are web service errors, the application stores it in this field.
- **Parameter**: Click to open the **Parameter** editor:
  - **WS Parameter**: The name of the web service parameter that is mapped to the values in the current context business object.
  - **Type**: The type associated with the web service parameter.
  - **Source Value**: The source value associated with the web service parameter.
- **Advanced Settings**: Use **Advanced Settings** to store the result, return code and headers in variables that you name in these fields. These variables are created by this action and can be selected in the **Update Variables and Stored Values** quick action to update fields in your business objects. Click to show the following fields:
  - **Store result as**: Select the checkbox and then insert a name to create a variable to store the result.
  - **Store return code as**: Select the checkbox and then insert a name to create a variable to store the return code.
  - **Store headers as**: Select the checkbox and then insert a name to create a variable to store the headers.

Click **Save** to commit your settings.

### Start Block Settings

These settings are accessed by selecting the **Start Block**, refer to [Start Block Settings](docId:2Wq6ihUN2zxiR21eA3M7g).