---
title: Quick Journals Actions
slug: neurons-for-itsm/admin-user-help/enu/latest/quick-journals-actions
createdAt: 2026-07-14T19:16:28.360Z
---

| Action Menu Option | Action Taken                                                                        |
| ------------------ | ----------------------------------------------------------------------------------- |
| Create Memo        | Creates a new notes journal entry.                                                  |
| Email Customer     | Creates an email customer journal entry.                                            |
| Left Voice Mail    | Creates a left voicemail journal entry, with "Left Voicemail" in the summary field. |