---
title: Performing Ongoing Maintenance for DSM Legacy
slug: neurons-for-itsm/admin-user-help/enu/latest/performing-ongoing-maintenance-for-dsm-legacy
createdAt: 2026-07-14T19:16:43.403Z
---

After you configure the Neurons for ITSM- DSM legacy environment, perform ongoing maintenance to address the following scenarios.

## Activating a Computer

A new computer must be activated in DSM before being provisioned from Neurons for ITSM.

1. In DSM, choose the **Computers & Users** tab.
2. Right-click the computer and select **Activate Computer**.

To configure DSM so that new computers are automatically activated when added to DSM, refer to the documentation provided with DSM.

## Creating a New Software Package in DSM and making it installable from Neurons for ITSM

The DSM administrator must create a software package on the DSM system. The package must have a property of **ITSM Only** or **DSM and ITSM** in the DSM console. See [Software Properties in DSM](docId\:yTVglqqhuhN70Qs8oV_4u).

1. Synchronize the software package. See [About Synchronizing Software Packages and Sets](docId:5XpR0a1-ZNLJNd8RChVt-).
2. Change package parameters. See [Viewing and Editing Default Installation Parameters](docId:5XpR0a1-ZNLJNd8RChVt-).
3. Specify approval requirements or availability in the Self-Service Portal, and then activate the software package. See [Specifying Approval for Software Packages](docId:5XpR0a1-ZNLJNd8RChVt-).
4. Add the package to a Neurons for ITSM record so that the package is grouped together with other similar packages and displays in a filtered list when the Neurons for ITSM record is selected. See [Linking Software Packages to Neurons for ITSM Software Records](docId:0kEeWn-lKLkKHaSiJbNO1).

## Adding a Computer to DSM

- If the new computer does not yet have a fully qualified domain name or a running DSM client agent, map a configuration item to the new computer.
- If the existing computer has a fully qualified domain name and a running DSM client agent, and has already been linked to a user, map a configuration item to the new computer. See [Configuring the DSM Legacy Integration](docId\:FPvWdX-gPMVCI9Kneqmc4).

## Changing the Recurring Schedule for Software Synchronization

- Software packages can be synchronized on a daily or weekly schedule.
- Configuration items can be mapped to computers by running **Identify Computers** on a daily or weekly basis. (We recommend that you run it daily.) See [About Scheduled Synchronization](docId:5XpR0a1-ZNLJNd8RChVt-).